New Admin Updates Based On Vendor Feedback

  • Jason@DPD
  • January 10, 2019
  • No Comments

We’ve had mostly positive feedback from vendors since launching the new admin earlier this week, but there have been a few bugs and a couple user interface issues we needed to address. We’ve been continuously releasing updates this week as things pop up, so here is a rollup of changes we’ve made:

More Transparent Product Key Inventory

A vendor wrote in and told us how important it was to be able to see available key inventory from the product list and suggested some changes to make his and all “key sellers” lives easier so we implemented them!

For products that deliver product keys, we now display the available key number with a color coded icon for inventory status on the product list and product detail page:

Red icon for no keys, yellow for less than 10 keys, and green for more than 10!

Easier to Find “Send Free Download” button

Before the redesign there used to be a button on the product detail page to send a free download to someone. We’ve received a lot of tickets asking where that went (we put it in the action menu button at the top) so to make life easier for everyone we’ve added the button back to the product detail page.

Now you can send free downloads like a madman without going in the menu!

Other Bug Fixes and Minor Changes

  • Fixed some buggered CSS in the affiliate mini-site from the update
  • Moved export button on reports pages to the top
  • Added some back buttons to purchase transaction detail pages
  • Fixed a bunch of minor styling inconsistencies on various pages
  • Fixed the send free download “success!” page style
  • Fixed an issue with affiliate link codes not generating properly
  • Increased global text size based on vendor feedback
  • Increased global gray text contrast based on vendor feedback
  • Fixed the affiliate / vendor mode switcharoo.
  • Made the product “bulk edit” page search field label more descriptive of its capabilities (hint: it searches everything on the page)

DPD Update: New Admin Interface, Responsive Cart tweaks and fixes

  • Jason@DPD
  • March 18, 2015
  • 5 Comments

This morning we released a major update to the DPD admin that brings it in line with our new branding that we’re rolling out across the site. You’ll notice a new, cleaner admin after you log in to DPD.

Don’t be alarmed! We didn’t remove or move around any of the key pages so everything is where it used to be. Here are some of the key changes:

New Header Design / User Menu Layout:

We’ve changed the header to be cleaner and contain all user options, including switching to affiliate mode and logout, in the user menus.

New User Menu

We also moved the store selection and “Add New Store” buttons to the top of the left navigation menu:

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New Grid and Table views for the product list:

We realize there are a couple different categories of DPD users when it comes to number of products- ones with a handful and ones with a ton. To make DPD easier to use for both, we have added new grid and table views to the product list.

The grid view is great for those with a few products. To get to the options for a product you just move your mouse over it and the context menu displays:

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The table view is great for those with lots of products, or “Pro” users who want quick access to all product functions from one context menu:

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Which view you use is completely up to you- you can select it using the buttons beside the filter and we’ll default to that view each time you return to the product list. To select the view to use:

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This is part of our ongoing branding update while we move all services to the new DPD logo and color scheme. You may have noticed the new logo in notification emails and other places around DPD. Next up we’ll be updating the sales site, so don’t be alarmed when it looks completely different one day- we’re still the same service with a new look.

We welcome feedback on the new admin style and product list options, or the new branding in general. Please drop us a line and let us know what you think.

Other Fixes and Tweaks in this update:

  • Cart: Fixed email merge var for Dansk translation
  • Admin: Removed zendesk tab, added zopim chat/support tab to new admin
  • Cart: Fixed v3 cart X-Frame-Options SAMEORIGIN error for some PayPal checkouts
  • Admin: Fixed Broken dashboards stats in some cases
  • PDF Stamping: Changed PDF encryption to allow annotations when enabled.
  • Cart: Updated State / Province translation for da_DK
  • Cart: Removed “Language” in favor of globe icon
  • Cart: Additional translation for Sweedish
  • Cart: Translations for “Add to Cart” and “View Cart”
  • Cart: Fixed Sweedish Krona Symbol
  • Admin: Allow iframe embeds in ckEditor
  • Affiliates: Fixed payout rates for flat rate amounts displaying correctly
  • Cart: Removed markdown from short descriptions
  • Cart: Fixed order countries by priority, then name
  • Admin: Resolve product update subject lines
  • Cart: Fixed SagePay fields from sometimes showing on other CC forms
  • Cart: Fixed Return if no method was selected
  • Cart: Added noscript tag to no-javascript warning on v3

DPD Browser / Platform Stats

  • Jason@DPD
  • February 18, 2010
  • No Comments

Browser Usage ChartWe’re in the middle of a pretty big overhaul of the DPD user interface right now. Because we want DPD to work for the vast majority of our users (and their customers on the cart and delivery pages) we keep a close eye on our visitor platform / browser statistics.

We don’t compile statistics for individual stores or sites (and don’t want to)- these are aggregate numbers across every product, delivery page, cart, and the DPD site itself.

I thought I’d share some basic usage statistics with everyone so they can get some insight in to their fellow vendors as well as the visitors that purchase from their sites:

Platform / Operating System (top 5):

There are really no surprises here.

  1. Windows 85.94%
  2. Macintosh 12.49%
  3. Linux 0.78%
  4. iPhone 0.38%
  5. iPod 0.12%

Browser (top 5):

The Browser stats were interesting to us with Firefox being used more than Internet Explorer among our users and buyers.

  1. Firefox 46.40%
  2. Internet Explorer 36.17%
  3. Safari 8.24%
  4. Chrome 7.09%
  5. Opera 1.60%

Screen Resolutions:

When designing an interface your user’s screen resolution is vitally important- DPD is currently 955px wide to accomidate a 1024×768 resolution monitor. After looking at these statistics we might start thinking about targeting the 1280×1024 width, giving us approx. 220 more pixels of width to work with (about 22% more space).

  1. 1024×768 22.50%
  2. 1280×800 19.31%
  3. 1440×900 11.01%
  4. 1280×1024 10.34%
  5. 1680×1050 8.54%
  6. 1366×768 4.73%
  7. 1920×1200 3.30%
  8. 1920×1080 3.11%
  9. 1152×864 2.48%
  10. 1280×768 1.73%
  11. 1600×900 1.53%
  12. 1280×960 1.35%
  13. 800×600 1.35%

Digging Deeper with Windows

With 85.94%, Windows is far and away the most popular operating system on DPD (and with the entire world). Another thing we have to keep a keen eye on is what Windows and IE version everyone is using- There are drastic differences in how things are displayed between different IE versions and spending time making it work in all of them is something most designers dread.

Windows Breakdown:

From these numbers we can tell that less than 1% (0.54% to be exact) use a Windows operating system older than Windows XP. Vista and Windows 7 are slowly taking over though, with 40.81% of the total.

  1. XP 58.22%
  2. Vista 27.86%
  3. 7 12.95%
  4. Server 2003 0.43%
  5. 98 0.24%
  6. 2000 0.20%
  7. ME 0.06%
  8. 95 0.04%

Internet Explorer Breakdown:

The most critical stat for interface designers and developers is the IE version statistics. There are entire sites dedicated to designer’s hate of IE6, and IE7- while slightly better- is not loved much at all either. IE8 it approaching standards compliance and reaching parity with the Webkit (Safari, Chrome) and Gecko (Firefox) rendering engines, so we’re happy that the majority of our users are installing the free upgrade from Microsoft.

  1. IE 8 56.36%
  2. IE 7 31.89%
  3. IE 6 11.66%
  4. IE 4 0.09%

Occasionally we’ll get a support ticket about having to horizontal scroll to see the entire DPD web page, or about transparent images not displaying correctly in Windows 98. We don’t really have a good reply for these people other than to urge them to upgrade their browser or operating system.

Seriously folks, if you’re using IE6 please go upgrade to IE8– it’s free from Microsoft, more secure, and renders the entire web better. Or try a new browser- DPD actually looks better in Chrome, Safari, or Firefox because of the additional CSS properties these browsers support like rounded corners and drop shadows! All three alternates listed are available for both IE and Mac and are free!

As developers of a service that serves thousands of vendors, tens of thousands of customers, and hundreds of thousands worth of transactions a year we can’t focus our time and energy on the 0.46% of our visitors and shoppers who are using a 12 year old operating system like Windows 98 with IE4- it’s not fair to the other 99.54% of our users who use modern operating systems and browsers and would be better served by us developing new features and improvements.

We hope this was an interesting look at some statistics behind DPD. If there is any interest in future updates we might make a post like this again in the future- let us know what you think!

A Preview of Things to Come…

  • Jason@DPD
  • February 17, 2010
  • 2 Comments

The New DPD Interface- Coming Soon!
We’re hard at work adding new features and improvements to DPD. We wanted to give you guys a little teaser preview of what we’ve been working on, so check out the screenshot for a sneak peak of the coming user interface overhaul and new features!

  • Multiple sales methods per product- add as many buttons with their own checkout method (storefront or instant) and price
  • Better product inventory management and lookup tools
  • redesigned user interface to handle all the extra information
  • Google Checkout support

…and more!