Maintenance Notice: DPD Moving to New Servers
- March 17, 2010
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Through March 25th DPD will be completing a migration to newer, more powerful servers. This is in response to the growth of DPD and to maintain a high level of service to all vendors, affiliates, and buyers.
With the exception of a 10-15 minute time period during changeover, all carts and instant checkout buttons will continue to work normally during this migration. The 10-15 minutes of downtime will be done at non-peak hours to prevent adverse loss of sales to vendors, but during this downtime period all buttons will be inactive.
Vendors will still be able to log in to their accounts, however when a vendor’s account is moved the following will occur:
- Vendors will be locked out from creating new products or uploading / updating product data files for existing products during the period of time their account is migrating. This is to prevent the possibility of new products created on the old servers during the migration not being copied to the new servers.
- During the migration, vendor accounts may respond slower than normal.
Once the account is completely migrated these locks will be removed and you will then be able to create new products / upload files on the new DPD servers. We expect that the total “lock out time” during migration will be only a few hours for each vendor and the total “downtime” where buttons are not available will be from 10-15 minutes during off-peak usage hours. We appologize for the temporary inconvenience this may cause, but we think you’ll enjoy all the enhancements to DPD this upgrade will allow.