New Admin Updates Based On Vendor Feedback

  • Jason@DPD
  • January 10, 2019
  • No Comments

We’ve had mostly positive feedback from vendors since launching the new admin earlier this week, but there have been a few bugs and a couple user interface issues we needed to address. We’ve been continuously releasing updates this week as things pop up, so here is a rollup of changes we’ve made:

More Transparent Product Key Inventory

A vendor wrote in and told us how important it was to be able to see available key inventory from the product list and suggested some changes to make his and all “key sellers” lives easier so we implemented them!

For products that deliver product keys, we now display the available key number with a color coded icon for inventory status on the product list and product detail page:

Red icon for no keys, yellow for less than 10 keys, and green for more than 10!

Easier to Find “Send Free Download” button

Before the redesign there used to be a button on the product detail page to send a free download to someone. We’ve received a lot of tickets asking where that went (we put it in the action menu button at the top) so to make life easier for everyone we’ve added the button back to the product detail page.

Now you can send free downloads like a madman without going in the menu!

Other Bug Fixes and Minor Changes

  • Fixed some buggered CSS in the affiliate mini-site from the update
  • Moved export button on reports pages to the top
  • Added some back buttons to purchase transaction detail pages
  • Fixed a bunch of minor styling inconsistencies on various pages
  • Fixed the send free download “success!” page style
  • Fixed an issue with affiliate link codes not generating properly
  • Increased global text size based on vendor feedback
  • Increased global gray text contrast based on vendor feedback
  • Fixed the affiliate / vendor mode switcharoo.
  • Made the product “bulk edit” page search field label more descriptive of its capabilities (hint: it searches everything on the page)

New Year, New Admin

  • Jason@DPD
  • January 7, 2019
  • 1 Comment

Last week we warned told people that we were releasing a totally redesigned admin and today we made good on our threat promise!

After hours of annoying database updates and migrations and a bunch of boring stuff that nobody really cares about we’re happy to share that the upgrade is complete and live!

We thought about showing you a bunch of screenshots of the new admin, but you can just log in and see it for yourself! Instead, here are some tips to help you get acclimated to the new layout:

New Admin Navigation Tips

The new admin has a simplified main navigation and we’ve reduced the 25+ items down to logical “modules” for each section. All the modules follow the this same design pattern:

  1. Module
  2. Primary action button and secondary action menu on the module “index” page

For example, to do anything with a product (create, edit, delete, get button code, copy, import, whatever) go to Product in the left menu, then either do the primary action on the page (create new product) or select your secondary function (like FTP import) from the menu at the top of the page. Or, open the product and do all existing product related functions there.

Store Options

We’ve consolidated store options that used to be in the theme and sprinkled around DPD in to two main menu items- Store Setup (store name, URL, contact emails, etc.) and Checkout which handles everything that used to be in theme, cart text blocks, store logo, policy pages, error pages, up-sell and cross sell text, etc. No more digging through 20 pages to find options!

Where did __________ go?!

We’re going to try to answer a few of these right off the bat to save everyone time!

  • Switch Store, Add new store —> Change Stores link at the top of the page
  • Add new product, FTP import, bulk edit products, deleted products —> Product page, menu at the top right
  • Purchases —> Orders
  • Import Customers, export customers —> Customer page, menu at the top right
  • Preferences Page —> Settings / Store Setup
  • Policies Page —> Settings / Checkout
  • Affiliate Options —> Affiliate menu item, store and global settings
  • Checkout Setup —> Settings / Checkout
  • Email Templates —> Settings / Store Emails
  • Theme —> Settings / Checkout
  • Individual page checkout settings —> Settings / Checkout

Having Trouble or want to give Feedback?

We’re in the process of updating all the KB articles and tutorial videos with the new admin, so if anyone has any questions on how to find anything or has any issues please yell at our support team via live chat or support ticket- they’ll be happy to help!

We welcome any and all feedback, good or bad. Please drop us a line, send us a chat, or leave us a comment here. We’ve already received a few suggestions and we’re going to do our best to tweak things to make them easier for everyone!

Coming Next Week: All New Vendor Admin

  • Jason@DPD
  • January 2, 2019
  • 4 Comments

We’re making this post ahead of the update (scheduled for Monday, Jan 7th) so everyone will have a bit of a heads up before the log in and everything looks different. We know change is kinda scary, but we promise this one is a good one. We’ve made it easier to find things, cleaned up the design and navigation, and gave everything a modern facelift!

Simplified Navigation

DPD’s navigation was getting cluttered with years of adding new features to our top-level navigation menu. Most stores had over 25 menu items in the main menu alone, and then sometimes multiple sub-pages and menus to get to the option you needed. It was a real drag, and features are cool and all but if you can’t find them when you need them that’s no good either.

So, we’ve cleaned that up quite a bit!

The new navigation shows what module you’re working in at a glance so you don’t get lost and is greatly simplified so you’re not spending 30 seconds scanning through a giant list of options trying to find the thing you need.

Primary and Secondary Actions

We’ve also refined navigation within modules- Instead of having 4 or 5 top level navigation links for product related functions, now you simply go to the Product list and either do the primary action (the green button) or open up the secondary action menu to do other things.

This same “primary action button, secondary actions menu” system is used throughout DPD. For example: the product detail page which is now the one-stop shop for all product related functions. We’ve tried to make all interactions in DPD linear, with a clear straight line to what you want to do instead of 3 different ways to get to a specific option.

Store Option Consolidation

Previously, we’ve been tacking on checkout options on the theme. You want to turn on the coupon field? You had to go to Theme > Edit Current Theme > Find and open the the checkout page options > Edit and save.

This was terrible for a number of reasons, mainly that it was impossible to find anything and you had to write us a support ticket to figure out where to turn on core functionality of DPD.

So, we fixed it! Now all checkout settings are on a page thats under Settings > Checkout. I know, crazy right?! No more clicking 3 layers deep in to the theme system and going through 12 pages of options to find the one you want.

We’ve also consolidated options like the actual store theme, store policies, error page messages, cart page text blocks, etc. to this page to further reduce menu items and places you have to look.

A million other updates too!

We’ve moved the customer view to a timeline layout that lets you see when notes and purchases were made in chronological order, and added stats like Lifetime Value (LTV) and lifetime purchases. We also try to pull in their Gravatar if they’ve set one up so you can put a face with a name, as shown by the ruggedly good looking customer below.

Pages like the Payment Methods page and Integrations page are cleaned up and easier to read and interact with and reflect how most people use DPD.


All in all, this update has touched every single page of the DPD vendor admin and we’ve spent hundreds of hours of development time working on it. We hope everyone likes it! As always, if anyone has a question about where to find something, needs to report a bug, or just general feedback please send us a support ticket or start a live chat from the admin and we’ll do our best to help!

DPD Update: Affiliate Site Update, Custom Out-Of-Stock Messages, Better Logging, and More

  • Jason@DPD
  • October 8, 2018
  • 1 Comment

In this update we’ve released a new out of stock message feature, an updated design for the affiliate mini-site that your affiliates see, and a few bug fixes and tweaks to existing features.

Continue reading DPD Update: Affiliate Site Update, Custom Out-Of-Stock Messages, Better Logging, and More

Certificate Update and a Storm’s a-comin!

  • Jason@DPD
  • September 13, 2018
  • 1 Comment

Just a quick note to let you know about two important issues-

Certificate Update

Google Chrome has deprecated  trust in the Symantec certificate authority.  Because of this, we’ve updated our SSL certificates to prevent errors showing to Chrome users.

You don’t have to do anything here- it’s already done.  A few vendors have written in about it and we just wanted to let everyone know that we’ve handled it and it will not be an issue with DPD service.

Hurricane Florence

DPD has offices in North Carolina and Georgia on the US east coast.   As you probably know from the news, a significant hurricane is about to plow in to the east coast, and extreme weather is expected across the region with high amounts of rainfall, flooding, and sustained high winds.

First of all-  DPD and your stores and products are safe.  DPD uses redundant cloud based and physical servers in industry leading data centers and there is no chance they’ll get flooded in a basement somewhere, so rest easy 🙂

That said, our support and development teams are in these states.  Due to the impending hurricane and weather events outside of our control (power loss, internet loss, cell phone networks down or overloaded, etc.) our support staff may be unable to respond to support requests or be available for live chat during the weather event.  If you send in a support request once the storm hits Friday there may be a longer than usual delay to get a response. 

Please know that we’ll respond to all requests as soon as we can!  Thank you in advance for working with us during the storm!

New Feature: Installment Payments for Products

  • Jason@DPD
  • June 19, 2018
  • No Comments

Today we’ve added the ability to create installment payment price points for your products in DPD.    This lets you do things like “3 easy payments of $29.99” or similar when selling your products.

Some Conditions to using Installment Payments:

  • Currently, installment payments are supported using PayPal Express Checkout and Stripe.
  • Installment payments are an optional price point on products and can be added to any existing or new product with a fixed price.  All products in DPD must be created with a fixed price first.
  • Installment Payments can only be used with buy now buttons as processors don’t support mixing installment and non-installment items in a multi-item checkout.

Continue reading New Feature: Installment Payments for Products

The All-New DPD Cart Plugin for WordPress

  • Jason@DPD
  • June 14, 2018
  • 2 Comments

This week we’ve released the all-new DPD Cart plugin for WordPress.  The DPD Cart Plugin 2.0 is available for automatic installation in the WordPress plugin directory and adds the following features to your WordPress site:

  1.  Adds the required DPD javascript to the blog header to power the Lightbox cart (optional) and product widgets.
  2. Adds a button to post and page visual editors to insert DPD buttons in your content.
  3. Adds a store page and individual product pages to your WordPress site.

Continue reading The All-New DPD Cart Plugin for WordPress

Added Cross-Sales and various bug fixes.

  • Jason@DPD
  • June 6, 2018
  • No Comments

Woo, a non-GDPR post!

This week we released a Cross-Sell feature for products in DPD. This feature lets you offer an additional product to buyers when the add an item to the cart.

Up-Sell: Replace the item they added to the cart with another item

Cross-Sell: (new!) Add an item in addition to the item they added to the cart.

Continue reading Added Cross-Sales and various bug fixes.

Update to Marketing Opt-In Based on Vendor Feedback

  • Jason@DPD
  • May 31, 2018
  • No Comments

We’ve released a change to the marketing opt-in feature based on vendor feedback we’ve received since the feature release this week.

Now when marketing opt-in is disabled DPD will function like it always has in the past and will automatically send your customer data to 3rd party integrations. If marketing opt-in is enabled, it will honor the customer’s input when sending data to 3rd party integrations.

To break it down and make it easy to understand:

  1. Marketing Opt-In disabled: DPD will automatically send customer data to marketing integrations just like we’ve always done.
  2. Marketing Opt-In enabled, customer checks the box: DPD will send customer data to marketing integrations.
  3. Marketing Opt-In enabled, customer unchecks the box: DPD will NOT send customer data to marketing integrations.

It is up to each vendor to decide if their marketing practices are compliant with GDPR- we’re giving you the tools to do it how you like.