DPD Blog

DPD's developer documentation has a new home at docs.getdpd.com. If you've ever wanted to customize how DPD looks on your site, or pull your sales into your own tools, this is where to start. Our old API reference hadn't been touched in years, so we rebuilt it from scratch, checked every page against the code, and added docs for the new cart components while we were at it. Visit docs.getdpd.com → Try the API in Your Browser The API docs now have a console where you can send a real request to any endpoint with your own account and see the answer, before you write a line of code. That's the console up top, listing our demo store's storefronts. Here's how to try it: Open docs.getdpd.com/api/try and pick an endpoint, like List storefronts. Click Test Request. Enter your DPD username, and the API password from your profile in the DPD...

You can now put your products, add to cart buttons and a full cart right on your own website, with no iframe or popup. Shoppers browse, add items, change quantities and apply a coupon without ever leaving your page. When they're ready to pay, they go to your DPD hosted checkout like they always have. The fastest way to see it is to try it. We rebuilt our demo page on the new components, so you can add a few products, try a coupon and restyle everything live: Try the live demo at getdpd.com/demo → See It on a Real Store We also built a whole store with it. Cast & Crumb is a made-up cooking shop, a plain static site on GitHub Pages. Every product card, buy button and the cart on it come from these components, styled to match the shop, and checkout goes to the store's own...

This week we're rolling out a major visual and usability overhaul across the DPD vendor control panel! Over the past few months, we've been working hard to give DPD a cleaner, faster, and more modern interface that makes running your online store smoother every day. Here is a breakdown of what's new and what to look for when you log in. Manage Your Store From Your Phone The biggest change in this release is one you'll notice the moment you log in on a phone or tablet: the DPD vendor admin is now fully mobile-friendly. We've always supported mobile devices, but with this update we've completely rethought the mobile experience. We've gone through the entire control panel, page by page, and made sure that every element works on any screen size. Works on any screen size: Layouts automatically reflow to fit phones, tablets, and desktops. No more pinching, zooming, or...

UPDATE: 9:03am EDT - Maintenance Complete! This planned maintenance notice is to let all DPD vendors know that we will be upgrading the main database server that DPD uses on Wednesday, May 1st from 8AM - 12PM EDT (GMT -4). View this in your time zone While we are giving ourselves a 4 hour window in case of "complications" with the upgrade, we are expecting approximately 30 minutes of downtime for the DPD admin and all shopping carts during this period. Planned maintenance events like these are infrequent but necessary to keep DPD running on the most current versions of server software for the best security and performance. DPD has maintained 99.999% uptime and we're committed to keeping our services continuously available to all vendors and their customers. You can view the real-time status of all DPD services at any time on our status page at https://status.getdpd.com

Enhance the security of your account with Two-Factor Authentication available now on your DPD account. Two-factor authentication (2FA) is designed to make sure that you're the only person who can access your account. It does this by requiring a code from an authentication app on your phone or computer to complete log in.  Two-factor authentication methods rely on a user providing their account password as the first factor and a second, different factor. In the case of DPD the second factor is a passcode generated by your authenticator app. Two-factor authentication adds an additional layer of security to the authentication process by making it harder for attackers to gain access to a person's devices or online accounts. Even if your password is hacked, a password alone is not enough to pass the authentication check. Setup is straightforward: Log in to DPD. Go to the User Menu in the top right...

We know we've been a little quiet lately on the update front, but thats because we've been working on big things! We've released a major upgrade for Stripe for product stores that adds Apple Pay, Google Pay, Link, and more to the DPD checkout. We've also added enhanced order and account management features in the DPD admin. A Refined (more) Mobile Friendly Payment Flow All modern themes for the DPD checkout have always been built for mobile, but we've made it even better! In addition to fixing some spacing and minor style inconsistency issues on mobile checkout, gone is the old payment method selection for PayPal + Card methods. Now we display a mobile friendly PayPal button for PayPal Standard / Express above the card form. This works great when paired with the next new feature.... Upgraded Stripe supports Apple Pay and Google Pay! Once you've upgraded stripe your DPD...

Google has ended support for Analytics v.3 this month. All carts that have not been updated by the vendor and still running GA3 code have been migrated to GA4 e-commerce integration code using the gtag.js method. We'll use the correct integration code for UA-xxx... legacy identifiers and the new G-xxx.... properties based on the ID you have entered in DPD. Most vendors will not need to do anything in DPD unless they have added custom tags- these will need to be recreated in GA4 format. You can edit your integration settings by logging in to your DPD account and going to Settings-> Integrations in the left menu and editing the Analytics integration. If you have any issues with Google Analytics and the GA4 migration please send us a support ticket and we'll be happy to investigate!

This is just a quick note to let you know we've updated our status page provider, so if you want to receive notifications when system status changes please visit https://status.getdpd.com and click the bell icon in the top right to sign up! System notifications include things like service status changes, planned maintenance events, and... the unfortunate occasional outage. Don't worry though- DPD is currently sitting at 100% uptime for the past 90 day rolling window!

We've just released Custom Cart URLs, a much-requested feature that lets you point a subdomain of your own website at the DPD cart and checkout. This new feature is available to all plans that include 30 products and greater. As a demo, we've pointed our DPD Demo Cart normally located at https://demo.dpdcart.com to https://store.portallabs.com. Once configured for your store the entire checkout process including all pre-sale pages, cart and checkout, and delivery pages happens at your custom subdomain. This also includes all email activation links and order process / transactional emails too! Getting it Setup: Setup is straightforward and requires you create two DNS records at your current website host or domain registrar. One is a CNAME record that points your subdomain at our servers (like store.mycoolwebsite.com) and the second is a TXT record that verifies your ownership of the domain. This TXT record is an added security feature that...

In today's update we've added the ability for vendors to create sub-user accounts for employees or assistants to help manage your products and/or customer service functions. Currently sub-users are supported for product stores only. Vendors create sub-users from their profile menu: Sub-Users have two available permissions: Customer Service: Includes access to Customers, Orders, and Coupons modules. Product Management: Includes access to the Product modules and can edit all aspects of products (or delete them). Can also send product updates, add product keys, replace uploaded files, etc. Sub-users can have one of the above permissions or both. Sub-users will never have access to your store settings, payment processors, integration setup, account billing information, etc. Managing Sub-Users: Vendors can activate or deactivate sub-users, edit sub-user account information (email, password), and change permissions at any time. Sub-users will see a different dashboard view based on their permissions. We encourage any vendor looking to add sub-users...