DPD Blog

Hi vendors, friendly online support guy Chase here, just wanting to put a spotlight on a few features we offer that I think many of you will appreciate if you don’t already use them. Existing Customer Login Buttons We’ve been rolling with the new download system for over a year now, but one thing I don’t see many vendors using is our Customer Portal login button. This is a button option you can post on your website or wherever to give existing customers easy access to all their purchases and downloads from your store.  It’s available in regular link format and all of our other button types. Just pick Customer Portal for the Cart Action field on any DPD product button code page to get it, it’s not a product specific option. Filtered Purchase Record Exports I’ve been having quite a few vendors writing in to our support desk lately...

Online businesses have so many more opportunities to market than pre-internet brick and mortar stores. But with those opportunities come some challenges. You’re expected to show up in so many different places and have a presence in so many channels. Email marketing, new social media platforms all the time, mobile marketing, etc.  How do you keep it all going at once without dropping the ball? Where do you find the time? According to HubSpot’s State of Inbound report for 2019, The top marketing challenge for companies was generating leads and traffic, followed by proving the ROI of their marketing methods and obtaining the budget to pull it all off. Marketing automation tools can help you with all three.  Automating your online marketing can help you generate more leads and grow your traffic, analyze exactly the ROI you’re getting on your marketing, and reduce your costs making it easier to hit...

Whether you want to create a freedom lifestyle or just build a business that can scale, selling a digital product is one of the best options out there. Unlike a direct service, you’re not limited by the amount of time you have to provide it. And unlike a physical product, there’s no inventory, no shipping, and no worries about where your customers are located. Once a digital product has been created, it can be bought and downloaded by as many customers as you can find. This means you can scale the business to any size while working from anywhere.  So, what does it take to start a digital product store in 2019? The tools are definitely available. Here’s what you need to get started:  A Great Product Of course, you need something to sell. If you’re considering starting a digital product store, you may already have a product in mind...

Social proof has been a “thing” for years, but it’s still one of the hottest trends in marketing today. Why? Because it works, and it’s just what you need to send your digital product sales into the stratosphere. Simply put, people like what other people like and they buy what other people are buying. It’s the same dynamic that is making influencer marketing is so hot right now.  But how can you leverage social proof to make a difference in your bottom line and your digital product sales? With the growth of social media and the corresponding growth of technology, social proof is relevant to marketing on a scale that Robert Cialdini likely never imagined when he first coined the term in his 1984 book, Influence.And while influencer marketing is important, social proof goes far beyond influencers, with testimonials, good reviews, expert opinions and blurbs, personal recommendations, and more, playing a...

In 2019, everyone is talking about why we need multiple income streams to ensure that our finances are secure. After all, if one is suddenly disrupted or dries up, having other options will ensure that our bills still get paid. There are lots of options out there, but there are many unique benefits to selling digital downloads that makes it the perfect side business and a powerful income stream. When you consider the wide variety of options that the world of digital downloads opens up for you, it’s easy to see why selling digital downloads is so lucrative.  So whether ebooks, printables, graphics, audio, courses, graphics, or some other type of download fits best in your niche, there’s definitely an option for you. And this is a case of the sky truly being the limit, especially with platforms like DPD offering a one-stop shop for anyone wanting to make money selling digital...

We've been working hard to make DPD easier to use and understand. We've recently updated our admin to a new, more logical layout with option consolidation and organization, and we're adding new support tools to guide you along the way. On-Page Guides and Tours We've started adding on-page guides and tours to explain how to find things, what each item on the page does, and to help people accomplish common tasks we regularly get support questions about. To open the on-page guides, click the little flag icon in the bottom right corner of the page: A menu will open with the guides and tutorials available for that module: These guides and tours appear right on the DPD page, highlighting fields and buttons and giving you extra information on what each thing does and how it's used: If you've decided I'm too boring and just want to bail out of a...

Now that our new admin is out the door and stable for everyone in this DPD update we're adding some features and tweaks requested by our vendors! Added Ability to Disable Sale Notifications for Free Checkouts You can now disable sale notifications for free checkouts by turning them off from the vendor profile. Basically, you can get no notifications, notifications for free and paid checkouts, or just notifications for paid checkouts. Sale Notifications ON + Free notifications OFF = only paid notifications To get to the profile go to the top right corner of the screen in DPD and select vendor profile from the menu. Added Product Update Emails for Tangibles Some vendors used product update emails to communicate with buyers about tangible item pre-orders, production updates, etc. so we made them available for that product type. Just like every other product type, you can send a product update from...

We've received feedback from many vendors about the new admin and its been mostly positive, but a few have asked us for tweaks here and there to make their life easier. In this update we have another round of minor changes to make things easier for everyone! Made it easier to disable Integrations and Payment Methods Previously form validation (making sure all the fields were filled out correctly) required API keys, etc. filled out in integrations and payment methods even if you were just trying to disable them on your store. This wasn't ideal, for example if you wanted to remove your credentials from DPD, so we made it where you can save them them as disabled with blank fields. If the integration is enabled you still need to fill out the required fields to make the integration or payment method work (because why would we save an active integration...

We've had mostly positive feedback from vendors since launching the new admin earlier this week, but there have been a few bugs and a couple user interface issues we needed to address. We've been continuously releasing updates this week as things pop up, so here is a rollup of changes we've made: More Transparent Product Key Inventory A vendor wrote in and told us how important it was to be able to see available key inventory from the product list and suggested some changes to make his and all "key sellers" lives easier so we implemented them! For products that deliver product keys, we now display the available key number with a color coded icon for inventory status on the product list and product detail page: Red icon for no keys, yellow for less than 10 keys, and green for more than 10! Easier to Find "Send Free Download" button...

Last week we warned told people that we were releasing a totally redesigned admin and today we made good on our threat promise! After hours of annoying database updates and migrations and a bunch of boring stuff that nobody really cares about we're happy to share that the upgrade is complete and live! We thought about showing you a bunch of screenshots of the new admin, but you can just log in and see it for yourself! Instead, here are some tips to help you get acclimated to the new layout: New Admin Navigation Tips The new admin has a simplified main navigation and we've reduced the 25+ items down to logical "modules" for each section. All the modules follow the this same design pattern: ModulePrimary action button and secondary action menu on the module "index" page For example, to do anything with a product (create, edit, delete, get button...