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We've just released Custom Cart URLs, a much-requested feature that lets you point a subdomain of your own website at the DPD cart and checkout. This new feature is available to all plans that include 30 products and greater. As a demo, we've pointed our DPD Demo Cart normally located at https://demo.dpdcart.com to https://store.portallabs.com. Once configured for your store the entire checkout process including all pre-sale pages, cart and checkout, and delivery pages happens at your custom subdomain. This also includes all email activation links and order process / transactional emails too! Getting it Setup: Setup is straightforward and requires you create two DNS records at your current website host or domain registrar. One is a CNAME record that points your subdomain at our servers (like store.mycoolwebsite.com) and the second is a TXT record that verifies your ownership of the domain. This TXT record is an added security feature that...

We've been working hard to make DPD easier to use and understand. We've recently updated our admin to a new, more logical layout with option consolidation and organization, and we're adding new support tools to guide you along the way. On-Page Guides and Tours We've started adding on-page guides and tours to explain how to find things, what each item on the page does, and to help people accomplish common tasks we regularly get support questions about. To open the on-page guides, click the little flag icon in the bottom right corner of the page: A menu will open with the guides and tutorials available for that module: These guides and tours appear right on the DPD page, highlighting fields and buttons and giving you extra information on what each thing does and how it's used: If you've decided I'm too boring and just want to bail out of a...

We're making this post ahead of the update (scheduled for Monday, Jan 7th) so everyone will have a bit of a heads up before the log in and everything looks different. We know change is kinda scary, but we promise this one is a good one. We've made it easier to find things, cleaned up the design and navigation, and gave everything a modern facelift! Simplified Navigation DPD's navigation was getting cluttered with years of adding new features to our top-level navigation menu. Most stores had over 25 menu items in the main menu alone, and then sometimes multiple sub-pages and menus to get to the option you needed. It was a real drag, and features are cool and all but if you can't find them when you need them that's no good either. So, we've cleaned that up quite a bit! The new navigation shows what module you're working...

Woo, a non-GDPR post! This week we released a Cross-Sell feature for products in DPD. This feature lets you offer an additional product to buyers when the add an item to the cart. Up-Sell: Replace the item they added to the cart with another item Cross-Sell: (new!) Add an item in addition to the item they added to the cart. Examples of cross-sells you might use: "Want to add this installation service for $X with the purchase of this script?" "Want to add the audio version of the book when you buy the PDF?" "Want to add these batteries when buying this battery operated toy?" Cross-sells are configured per-product just like up-sells are. You can specify the price point used, so you can use the feature to offer a special one-time discount when adding a product to the cart. For example, the regular price might be $24.95 but you can...

The Payza.com domain has been seized by the United States Department of Justice. Payza and its associated an parent companies are being indicted on the following charges: 18 u.s.c. § 371 (Conspiracy); 18 U.S.C. § 1960(a) (Operating an Unlicensed Money Transmission Business); 18 u.s.c. § 1956 (h) (Conspiracy to Launder Monetary Instruments); D.C. Stat.§ 26-1001 (Money Transmitting without a License) Additionally, the indictment outlines several other criminal activities such as operating Ponzi and Pyramid schemes, money laundering related to controlled substances, and illegal pornography. The DOJ website posting can be read here: Victim Witness Statement The grand jury indictment can be read here: UNITED STATES vs. MH PILLARS LTD As outlined in the above indictment, the following has been seized or is in the process of being seized: The grand jury finds by probable cause that the specific property subject to forfeiture includes: a. $4,000,100 of Payza funds seized on...

Harder, Better, Faster, Stronger Over the past few months we've been working on setting up a new environment for DPD to run on that will be scalable, handle bursts in usage better using magical load balancers, be more secure and resistant to attack, and deliver better database performance when people do those really big customer and purchase list searches that used to seem to take forever. I'm happy to say we've completed our migration of the DPD database, admin, cart, and ftp to our new expanded Amazon Web Services environment and everything is... fast. Like, really fast. You should see a noticeably faster admin and checkout for your customers immediately! This is what we're using! Want to nerd out over some technical sounding acronyms? Here you go! ELB - Elastic Load Balancer - to balance load, natch. EC2 - Elastic Computing Cloud - The cart and admin are running on...

As most of you are already aware, PayPal will be upgrading the SSL certificate for www.paypal.com to SHA-256 on 9/30/2015 and has been sending out notices to pretty much everybody that uses their service. What DPD is Doing Our developers have known about this change for months and have taken the necessary action to accommodate it. What You Need to Do Nothing! We've taken care of this so you can all relax. If you have further questions please feel free to write in a support ticket or talk with us on livechat.

There have been numerous reports of purchases failing to activate in DPD this morning. This is caused by a failure of the IPN system on PayPal's side as outlined in this post by PayPal. As of Jan 28, 12:00 PM PST (Jan 28, 8:00 PM GMT) the IPN system is still broken. If PayPal does not send the IPNs we can't activate downloads. This will cause purchases to not appear in your DPD admin and no downloads or activation codes will be delivered by DPD. This is not a problem with DPD or your account- this is a failure of the PayPal payment notification system and there is nothing DPD or the vendor can do except to wait for them to fix it. Updates from PayPal: UPDATE 5: We have implemented a fix and IPNs for transactions processed after Jan 28, 10:47 AM PST (Jan 28, 6:47 PM GMT) are...

We're in the middle of a pretty big overhaul of the DPD user interface right now. Because we want DPD to work for the vast majority of our users (and their customers on the cart and delivery pages) we keep a close eye on our visitor platform / browser statistics. We don't compile statistics for individual stores or sites (and don't want to)- these are aggregate numbers across every product, delivery page, cart, and the DPD site itself. I thought I'd share some basic usage statistics with everyone so they can get some insight in to their fellow vendors as well as the visitors that purchase from their sites: Platform / Operating System (top 5): There are really no surprises here. Windows 85.94% Macintosh 12.49% Linux 0.78% iPhone 0.38% iPod 0.12% Browser (top 5): The Browser stats were interesting to us with Firefox being used more than Internet Explorer among...