Tag

upgrades

Scheduled Maintenance Event: Database Migration / Upgrade - 26 April, 2017

On Wednesday, 26 April, 2017 at 9PM Eastern (Check time in your time zone) we will be performing a database migration on DPD that will lead to improved performance for all vendors and buyers. We have run simulations of this move and expect less than 5 minutes of downtime where the site may fail to load when the procedure is started and then degraded performance during the migration, which may last up to 2 hours. During this period of degraded performance certain pages may be slow to load, including "database heavy" pages like purchase and customer list pages, reports pages, and possibly the dashboard depending on your recent sales volume. We apologize for any slow page loads this process may cause, but it will be temporary. The migration to new database hardware will provide expanded memory and processing power for all database operations and will represent a significant speed increase...

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Maintenance Notice: DPD Moving to New Servers

Through March 25th DPD will be completing a migration to newer, more powerful servers. This is in response to the growth of DPD and to maintain a high level of service to all vendors, affiliates, and buyers. With the exception of a 10-15 minute time period during changeover, all carts and instant checkout buttons will continue to work normally during this migration. The 10-15 minutes of downtime will be done at non-peak hours to prevent adverse loss of sales to vendors, but during this downtime period all buttons will be inactive. Vendors will still be able to log in to their accounts, however when a vendor's account is moved the following will occur: Vendors will be locked out from creating new products or uploading / updating product data files for existing products during the period of time their account is migrating. This is to prevent the possibility of new products...

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