How-To: PDF Buyer Tracking

DPD offers a PDF buyer tracking feature that automatically marks PDF products with the buyer Name, Email, and Transaction ID.

This helps to prevent sharing sharing of your file because people have an aversion to mass distribution of their personally identifiable information. Well, everyone except for that LifeLock Guy and it didn’t turn out too well for him.

The best part about PDF Buyer Tracking? It’s turned on with a single checkbox during product setup!

There are only a few conditions to using the PDF Buyer Tracking feature:

• You must have a DPD Paid account plan- this is a premium feature not available to free accounts!
• Your product file must be a single PDF upload and not contained in a ZIP, RAR, ISO, or any other archive file.
• Your PDF must be a Acrobat 5 compatible file.
• Your PDF must not have an edit password set in the PDF file.
• Your PDF file size must be less than 30 MB.

For more information on these conditions and the reasons behind them please refer to the DPD Knowledgebase documentation.

Enabling PDF Buyer tracking is ridiculously easy:

For Storefront Products:

1. Create a new Storefront Product
2. Check the “Enable PDF Buyer Tracking” checkbox on the first setup page
3. Upload your product file as normal (be sure its a .pdf file)

For Standalone Products:

1. Create a new Storefront Product
2. Upload your product file as normal (be sure its a .pdf file)
3. Check the “Enable PDF Buyer Tracking” checkbox on the Delivery options page after upload.

Thats it!

To test that it is working properly with your PDF you can send yourself a free delivery of the product- it will have your email address and transaction ID added to the bottom of the PDF.

Note: If the product is free for whatever reason (through a storefront coupon or a “free” standalone product) then only the transaction ID will be printed on the PDF. If you send a free delivery to a specific email address then the email you sent it to and the transaction ID will be supplied. The name is not provided for these types of transactions because we pull the buyer’s real name from their PayPal account as an added security measure, so if there is no checkout we can’t capture a real name.