DPD Update: Sub-Users!

In today’s update we’ve added the ability for vendors to create sub-user accounts for employees or assistants to help manage your products and/or customer service functions.

Currently sub-users are supported for product stores only.

Vendors create sub-users from their profile menu:

Sub-Users have two available permissions:

Customer Service: Includes access to Customers, Orders, and Coupons modules.

Product Management: Includes access to the Product modules and can edit all aspects of products (or delete them). Can also send product updates, add product keys, replace uploaded files, etc.

Sub-users can have one of the above permissions or both. Sub-users will never have access to your store settings, payment processors, integration setup, account billing information, etc.

Managing Sub-Users:

Vendors can activate or deactivate sub-users, edit sub-user account information (email, password), and change permissions at any time.

Sub-users will see a different dashboard view based on their permissions.

We encourage any vendor looking to add sub-users to create a test sub-user on their account and see exactly what each permission level can see and do in the DPD admin.

For More Information:

Check out our KB article on Sub-Users Accounts and Permissions

Send us a ticket at the Helpdesk or speak to Chase on live chat with any other questions you may have!