New Feature: Buyer Blacklist
- Jason
- DPD Updates, Feature Spotlight
It has been requested from several vendors that we add a feature to prevent problem buyers from making purchases at a store. The scenarios given to us were buyers who repeatedly made purchases then did chargebacks through PayPal or other processors. Today we released the buyer blacklist feature that lets you block these problem customers. For PayPal Payments Standard, 2CheckOut, or AlertPay transactions DPD doesn't know who the buyer is until their payment verification is returned to us after they've paid along with their name, email, and address if applicable. This presents a unique problem for us, because for half the transactions that go through DPD we don't know who the buyers are until after they've paid. To work within this limitation, the blacklist works two different ways depending on what payment method is used on any given store: For Credit Card Methods (Stripe, Authorize.net, etc.): DPD will block any...