DPD Update: Authorize + Capture flow to prevent double charges, New Extra Sale Notice integration
- August 25, 2014
- 1 Comment
Today we released an update that changes the way we charge credit card transactions to prevent double submits of payment information resulting in double charges.
Authorize + Capture Flow for Credit Card Transactions
This change is somewhat technical and should be invisible to buyers but will address an important support issue affecting credit card users.
The change released today now splits Authorize (to see if the funds are available) and capture (to actually charge the card) in to two separate transactions. This lets us double-check to see if there is more than one capture being sent for a transaction and cancel any duplicates before they are charged.
The end result should be no more double charges for customers even if the payment processor (PayPal, Stripe, Authorize.net, etc.) time out.
Extra Sale Notification Email Integration
Another often requested feature, We’ve added an integration that lets you send an extra sale notice email to anyone you choose on a per-store basis. This email is the exact email that the account owner gets if they select the “Send sale notice emails” option in their profile.
This is a per-store setting and you can add as many extra sale notice emails as you like.