DPD Blog

Just a quick note to let everyone know that the DPD migration to new servers is complete- everything should be faster for everyone! If anyone has any questions or comments please post them here or send us a support ticket- we're keeping a close watch on the new servers through the weekend to make sure no major issues arise.

Through March 25th DPD will be completing a migration to newer, more powerful servers. This is in response to the growth of DPD and to maintain a high level of service to all vendors, affiliates, and buyers. With the exception of a 10-15 minute time period during changeover, all carts and instant checkout buttons will continue to work normally during this migration. The 10-15 minutes of downtime will be done at non-peak hours to prevent adverse loss of sales to vendors, but during this downtime period all buttons will be inactive. Vendors will still be able to log in to their accounts, however when a vendor's account is moved the following will occur: Vendors will be locked out from creating new products or uploading / updating product data files for existing products during the period of time their account is migrating. This is to prevent the possibility of new products...

We're in the middle of a pretty big overhaul of the DPD user interface right now. Because we want DPD to work for the vast majority of our users (and their customers on the cart and delivery pages) we keep a close eye on our visitor platform / browser statistics. We don't compile statistics for individual stores or sites (and don't want to)- these are aggregate numbers across every product, delivery page, cart, and the DPD site itself. I thought I'd share some basic usage statistics with everyone so they can get some insight in to their fellow vendors as well as the visitors that purchase from their sites: Platform / Operating System (top 5): There are really no surprises here. Windows 85.94% Macintosh 12.49% Linux 0.78% iPhone 0.38% iPod 0.12% Browser (top 5): The Browser stats were interesting to us with Firefox being used more than Internet Explorer among...

We're hard at work adding new features and improvements to DPD. We wanted to give you guys a little teaser preview of what we've been working on, so check out the screenshot for a sneak peak of the coming user interface overhaul and new features! Multiple sales methods per product- add as many buttons with their own checkout method (storefront or instant) and price Better product inventory management and lookup tools redesigned user interface to handle all the extra information Google Checkout support ...and more!

We've started a new tutorial videos section here on the DPD blog that shows how to use DPD to do various tasks. Our first video, Setting up your First DPD Storefront, is available now with more to come soon! You can view the Tutorial Videos Section by visiting the tutorial videos link at the top of the DPD Blog.

We've just published and update to DPD that incorporates the following new features, changes, and bug fixes as well as lays the groundwork for a couple major features coming soon. Please read on to learn whats new and coming up with DPD: Localized Checkout We've been running a beta of the localized checkout system with several vendors for the past few weeks and it's now available to all. DPD Vendors can now select a default language for the shopping cart and/or instant checkout experience as well as the PayPal checkout process locale. Buyers will always have the option to override the displayed language if it is not in their native tongue. All alternate languages have been professionally translated by a trusted 3rd party translation company. This will allow vendors to create products and stores targeted at different countries and markets- For example, a US vendor can create a product or...

We want to take a moment to wish everyone a Merry Christmas and a Happy New Year! This year has been great for DPD with hundreds of new vendors- we couldn't have done it without each and every one of you. Thanks! Due to the Christmas holiday we'll have limited support staff on duty December 24-26. Please forgive us if non-critical service issues and general questions take longer to get answered during this holiday period- as I'm sure you will all understand we want our developers to have an opportunity to spend time with their families too. We will have a developer on call throughout the holiday to monitor the DPD system and help vendors with critical issues, so we'll make sure the buy buttons keep sending you money throughout the holiday :) Once again, thank you all and Merry Christmas!

At approximately 4:30AM EST we needed to apply a security and system update to the DPD servers. When we must install critical updates to server software that has the possibility to disrupt services for vendors we always try to do it at our lowest traffic periods in the middle of the night to minimize the impact on users. While this update was being installed a few users experienced difficulty logging in to their DPD accounts. We're sorry about the inconvenience and full account access has been restored to all vendors. Thank you for your understanding, and if there is anything we can do please don't hesitate to submit a support ticket after logging in for priority support.

We've had numerous requests to make the cart and delivery pages of DPD multilingual to facilitate selling in non-English speaking countries. Today we've published our first update to address multilingual checkout. Visitors to the storefront cart on your web page will now be presented with a language dropdown in the top right corner to change to their native language. The current language choices are English (default), Spanish, and French. This will change the cart language, currency display format, and delivery page language. We're not done though- we plan to add the following features to the multi-language checkout over the coming weeks: Additional Languages - German and Portuguese Vendor selectable default language- Right now the default is English, but soon vendors will be able to set their own default from the list of available languages. Instant Product delivery page language selection A few miscellaneous messages that are not currently translated Error...