DPD Updates

Recently we've had a lot of requests to integrate various 3rd party conversion and affiliate tracking systems with DPD. These integrations use either a bit of JavaScript or a HTML tracking pixel image on the confirmation page of your store to track sales. Well, we've just released a universal 3rd party HTML / JavaScript Conversion Tracking integration! This integration will allow you to place any 3rd party conversion or affiliate tracking code on your store's delivery / order confirmation page. The integration also includes variables for order, customer, and store values so you can pass information like the order total, purchase ID, or customer info in to your tracking code. The integration is easy to use: 1. Log in to your DPD account 2. Go to Integrations in the left menu 3. Add the "3rd Party Conversion Tracking Code" integration to your store 4. Name the integration and paste your...

It has been requested from several vendors that we add a feature to prevent problem buyers from making purchases at a store. The scenarios given to us were buyers who repeatedly made purchases then did chargebacks through PayPal or other processors. Today we released the buyer blacklist feature that lets you block these problem customers. For PayPal Payments Standard, 2CheckOut, or AlertPay transactions DPD doesn't know who the buyer is until their payment verification is returned to us after they've paid along with their name, email, and address if applicable. This presents a unique problem for us, because for half the transactions that go through DPD we don't know who the buyers are until after they've paid. To work within this limitation, the blacklist works two different ways depending on what payment method is used on any given store: For Credit Card Methods (Stripe, Authorize.net, etc.): DPD will block any...

Today we've published a maintenance release for DPD that adds a few feature improvements and fixes and squashes a couple minor bugs. PayPal Payments Standard Improvements: PayPal now uses the shipping address already collected from DPD's shipping form to pre-populate the PayPal checkout. This saves your customers some typing and shortens the checkout, improving cart abandonment rates. We've also corrected a bug that sometimes resulted in PayPal dropping a coupon discount when DPD tax rules are enabled. This was a rare thing that only affected a handful of vendors, but it's fixed now. VAT and Business Name Fields added to Shipping / Tax Address Form: We've added two new fields that are completely optional to the shipping / tax address form- VAT ID and Business Name. Some vendors, when collecting VAT, are required to collect the VAT ID and business name for tax purposes. You can now enable these fields...

We're proud to announce DPD University, our new site for step-by-step screencast tutorials. These tutorials show you how to do basic and advanced tasks in DPD with easy to understand, plain English explanations of all the steps and options. We're trying to cover the basics first like Creating a Digital Product and Configuring a New Store in DPD, but we're going to expand outward past core features to advanced techniques and customization options soon! All of the screencasts are available in greater than 720p resolution and have download versions available on the Vimeo page for each video for offline viewing. To get a download version, simply click on the Vimeo logo on any video and find the Download button below the video. We've launched the site with several tutorial videos and we'll be adding more regularly, which we'll announce here on the DPD blog.

We've just released an update that brings a new service product type to DPD. Service products do not include a download, keycode, or tangible good. They are useful for when you might want to sell consulting services, installation services, or other non-product related offerings to your customers. To create a service product, simply select the Service product type when setting up a new product using our wizard. You will be able to set the name, price, and other options like other DPD product types. The one big difference with service products is that you can specify a rich text block to be shown on the download page. This text block can include instructions to the buyer specific to the service they purchased, a link to a specific page on your own website where they can complete additional information related to the service, etc. Service products can be included in bundles....

Cerizmo.com is closing it's service on May 14, 2012. As a result, they have recommended that their users switch to DPD to continue selling downloads. This post is intended to clear up any questions Cerizmo users may have. How does DPD work? DPD works almost exactly like Cerizmo. You upload your products to DPD and set a price and product options. DPD gives you HTML button code for you to copy-and-paste in to your website. When a customer buys your products, DPD sends them to your choice of processor for payment directly to you. Once the customer has paid, DPD provides them with a unique, expiring download page for them to get their products. Like Cerizmo, DPD charges a flat monthly fee with no transaction fees, bandwidth fees, or commissions. How is DPD different? DPD offers numerous product types: Digital Downloads, Keycodes, Tangible Goods, and Service Products are possible DPD...

We've released a much requested feature- the ability to make buyers accept an End-User License Agreement (EULA) / Terms and Conditions before an item can be added to their cart. This is a feature of the new cart and checkout, so you'll need to upgrade if you haven't already done so (it's easy and free!). Adding an EULA to a Product The new EULA feature is per product. To add an EULA to any product simply create a new or edit an existing product and enable the End-User License Agreement feature. Paste your EULA in to the text box and save your product. This will display the EULA and require the buyer to hit the accept button before the product can be added to their cart. For instant checkout products, the EULA will be displayed for acceptance before the buyer goes to their processor specific checkout. Customizing the EULA Page...

Today we're pleased to release upgraded 2Checkout (2CO) support to a full cart processor for our new cart and checkout. 2Checkout.com (2CO) is a worldwide leader in payments and e-commerce services. 2CO powers online sellers with a global platform of payment methods and a world-class fraud prevention service on secure and reliable PCI-compliant payment pages. 2Checkout’s payments platform bundles a gateway and merchant account into one single offering with no need to contract with a merchant bank or manage separate agreements. You can accept Visa, MasterCard, AMEX, Discover, PayPal, Diner’s Club, JCB and Debit cards (in the U.S.) from one solution through 2Checkout’s fully secure hosted payment pages. In addition, 2CO provides call center support, full SSL certification, and the system is translatable in 15 languages and 26 international currencies for buyers and sellers in over 200 countries. Use promo code DPD2CO for a full waiver of 2Checkout's $49 signup...

Today's update fixes several bad French translations for the v2 cart. Special thanks go to Christophe, a DPD vendor who assisted with the translations. Also in this update: Fixed v2 cart not saving language selection Fixed GetResponse integration not marking customers as active and part of the campaign (cycle_day=0)

Today's update includes several updates to the version 2 cart: The cart will now use your customer's location to guess the selected country. If a location could not be found it still defaults to US. You can now customize the text that's displayed next to the payment methods. All new stores now default to using the version 2 cart. You can now customize the cart button color if you don't like the blue. You can now choose which countries you want to support. You can also float your primary countries to the top of the list by marking them as "Priority" countries. Quantity is now hidden on the cart and on delivery if the product doesn't support multiple quantities to be purchased at one time. Fixed store image not appearing on PayPal checkout. Fixed product description wrapping on cart view. Response to the version two cart has been overwhelmingly positive!...