DPD Blog

Today has been one heck of a day for PayPal. They have been having problems with their API system, Webflow system, Website, Developer Sandbox and just about everything else. This has caused all manner of havoc for vendors and your loving DPD support staff. It's never fun for us to tell vendors that PayPal just isn't working, even when it's completely out of our control, but we've had to several times today. We just pushed an update to DPD that should help mitigate some of the purchase errors that some vendors are getting, and hopefully this will fix 99% of the problems that DPD vendors are having today. Some purchases for a number of vendors were not activated when PayPal failed to send out Instant Purchase Notifications (IPNs) or malformed IPN data. DPD uses this IPN data to verify that a purchase was paid for, so when PayPal doesn't send...

Seamus Anthony, a Melbourne, Australia-based musician and DPD user has written a great article on taking advantage of internet marketing techniques to promote music as an independent artist. He talks about not only getting more exposure for your music, but also making sales: Classic Internet marketing is not usually the kind of thing that musicians tend to consider appropriate for promoting their art. Yet to me, giving it a go makes perfect sense because getting more Facebook “likes” or YouTube views is one thing, and an important thing, but it’s not a sale. He also mentions DPD as a platform for not only selling your music, but also as a content delivery network for distributing your free track downloads. Give it a look: Do Internet Marketing Techniques Work for Selling Music?

Why does it seem like we only update on Fridays now? This morning we released an update that brings enhanced security options to PDF products. In addition to PDF Buyer Tracking / Stamping that marks each page of the PDF with the buyer’s information to discourage sharing, DPD can now automatically encrypt your PDF documents to prevent tampering and minimize plagiarism and abuse. Using the new feature, DPD will automatically encrypt your PDF document to lock future editing. You also have the option to prevent printing as well as prevent copying of the PDF contents (disables copying and pasting of the PDF text). You can use the new PDF encryption feature with or without PDF Buyer Tracking / Stamping. When you use both, DPD will automatically add your tracking stamp to the pages you specify, then encrypt the PDF to prevent removal. Like all DPD features, setting up PDF encryption...

As many of you have noticed, the payment pending page is popping up a lot more often than it used to. PayPal released an updated website a couple of weeks ago and removed one of the features we used to ensure quick, reliable payment. Our old pending page was really meant only to be displayed in extreme cases and was in all honesty a bit scary for your customers to see. As of five minutes ago, we've changed the payment pending page to be a more friendly "working" page that looks like this: We've also changed this page to update every 15 seconds. Also in this update: Added product purchase limits. You can now offer limited availability products. Your billing history now has printable invoices for your records. Product key codes longer than 40 characters can now be entered without causing the code to split. Combo/bundle products can now include...

TGIF!   This is just a quick heads-up reminder all DPD vendors using the DPD MailChimp Integration that they have a planned outage this weekend on October 10 at 1 AM ET.  They anticipate the outage will last from 2 - 4 hours while they upgrade their systems. From the MailChimp Blog: We’re moving a large portion of MailChimp’s brain power to a much bigger, much faster server. Our recent growth, and the rapid uptake of Social Pro (there were more than 50 million social data queries since we made it free 2 weeks ago in v5.3), mean we have to add extra capacity much sooner than anticipated. and... Most of our upgrades are like changing tires on a moving car: we rarely pull over to stop, because your emails, your open tracking, and your list subscriptions never stop. But this upgrade is more like swapping out our engine (and adding...

We've added coupons that only apply to one product! Yes, we can hear you in the back muttering finally. We really don't know why we waited this long to add them. Hop on over to your coupon list and restrict your coupons until your clicking finger gets a cramp. Percentage coupons apply to the subtotal for that product while fixed price coupons only apply that amount off, regardless of the quantity in the cart. We're a little up in the air about the best way to handle fixed price product coupons. Drop us a support ticket or add a comment to this post and we'll make it work however you guys think is best. Also in this update: Google Checkout edit cart and continue shopping URLs are now automatically supported. A few style fixes. The customer list has been cleaned up quite a bit. We were a bit embarrassed about...

The website is dead. Long live the website! It's no secret that our old website was looking a bit... dated. Today at 3pm Eastern we rolled out a spiffy new website to match the spiffy vendor site we released to you guys a couple of months ago. What do you think? Better or way better?

Today's release brings a handful of changes to DPD. Updated Purchase List We've upgraded everyone's purchase list with useful new features: Search for purchases by customer name. Date range presets save you a few seconds every time you use them. Sales total is now displayed at the top of the purchase list. You no longer have to add up all those numbers by hand! Export as CSV feature lets you import the data into Excel or any other program that supports reading CSV files. SSL Everywhere DPD now uses HTTPS (secure HTTP) for every admin and delivery page on the site. This makes DPD 100% safe to use on insecure networks like public WiFi. All existing carts and buy now buttons will be automatically redirected to HTTPS without any intervention on your part. All new buttons will use HTTPS by default. Miscellaneous Changes Added option to email affiliates when posting...

Here at DPD we maintain a content delivery and ecommerce network that delivers thousands of products. This generates a mountain of data on product sizes, product prices, sales volume, most popular product types, etc. We're serious about our privacy policy though, and we never share or sell sales information about any vendor or their product performance to 3rd parties. We do however use anonymous sales and product data to plan our infrastructure and future features to to provide the best possible service to our vendors. This data includes things like product size, product price, product type (video, pdf, etc.), and how many sales they've had. This helps us gauge our storage and bandwidth requirements and is a crucial tool for us to make sure we have enough capacity to meet demand. In this post we'd like to share a few of those anonymous product statistics with you for fun and...

It's been a long week at DPD HQ and we're happy to announce our intrepid developers got out of bed at 6AM to publish a special TGIF update that brings a number of new features that vendors have been asking for: Tangible Goods DPD now supports the sale of simple tangible goods along side your downloadable products. Tangible goods are anything that needs to be delivered. So you're no longer limited to digital files and product codes with DPD. Sell physical copies of your products like CDs or DVDs. Sell company memorabilia like coffee mugs, yoga mats, bobble heads, t-shirts or stationary. Sell lawn furniture, or your custom replicas of Yoda's gimmer stick.* If you have something to sell, DPD can help you sell it. Our focus will always be on digital product delivery (It is our name after all), but we wanted to accommodate those vendors who might want...