Feature Spotlight

It has been requested from several vendors that we add a feature to prevent problem buyers from making purchases at a store. The scenarios given to us were buyers who repeatedly made purchases then did chargebacks through PayPal or other processors. Today we released the buyer blacklist feature that lets you block these problem customers. For PayPal Payments Standard, 2CheckOut, or AlertPay transactions DPD doesn't know who the buyer is until their payment verification is returned to us after they've paid along with their name, email, and address if applicable. This presents a unique problem for us, because for half the transactions that go through DPD we don't know who the buyers are until after they've paid. To work within this limitation, the blacklist works two different ways depending on what payment method is used on any given store: For Credit Card Methods (Stripe, Authorize.net, etc.): DPD will block any...

We've released a much requested feature- the ability to make buyers accept an End-User License Agreement (EULA) / Terms and Conditions before an item can be added to their cart. This is a feature of the new cart and checkout, so you'll need to upgrade if you haven't already done so (it's easy and free!). Adding an EULA to a Product The new EULA feature is per product. To add an EULA to any product simply create a new or edit an existing product and enable the End-User License Agreement feature. Paste your EULA in to the text box and save your product. This will display the EULA and require the buyer to hit the accept button before the product can be added to their cart. For instant checkout products, the EULA will be displayed for acceptance before the buyer goes to their processor specific checkout. Customizing the EULA Page...

Today we're pleased to release upgraded 2Checkout (2CO) support to a full cart processor for our new cart and checkout. 2Checkout.com (2CO) is a worldwide leader in payments and e-commerce services. 2CO powers online sellers with a global platform of payment methods and a world-class fraud prevention service on secure and reliable PCI-compliant payment pages. 2Checkout’s payments platform bundles a gateway and merchant account into one single offering with no need to contract with a merchant bank or manage separate agreements. You can accept Visa, MasterCard, AMEX, Discover, PayPal, Diner’s Club, JCB and Debit cards (in the U.S.) from one solution through 2Checkout’s fully secure hosted payment pages. In addition, 2CO provides call center support, full SSL certification, and the system is translatable in 15 languages and 26 international currencies for buyers and sellers in over 200 countries. Use promo code DPD2CO for a full waiver of 2Checkout's $49 signup...

This is going to be a long post, but we've never released an update like this before! Digital Product Delivery was started as a simple instant checkout and delivery system for single, standalone products. As we grew, customers requested features and we bolted them on as well as we could, but after a couple years we were in a corner. We had a place where we wanted DPD to be, but we couldn't get there with our current cart. About 8 months ago we sat down and looked at what we needed to do to make Digital Product Delivery the best platform selling and delivering downloads, keycodes, and tangible goods. There were no sacred cows- we decided that whatever we had to do we were going to do it, even if we had to rewrite the whole whole darn thing. Well, we did. We're pleased to announce the all new...

We've just released another update (two days in a row!) that adds some much requested options to the extremely popular PDF Stamping / Buyer Tracking feature. Vendors can now: Enable or Disable Stamping / Buyer Tracking on PDF products Customize the stamp text using available merge vars outlined in our KB article Set the Tracking Page Limit (for if you only want to stamp the title pages, etc.) Set the Font Color to make the text stand out or blend in Set the Font Size - from 6pt all the way up to 20pt! Set the X and Y position of the stamp to put it right where you want it. On Y and Y Positions The X and Y positions are specified in points. There are 72 points in an inch. The new X and Y positions can be tricky- every PDF has an "origin" that the X and...

DPD vendors now have the ability, with one click, to update all previous buyers of a download product with the currently uploaded file. This feature is included with all plans $10/mo or more at no additional cost. On the product detail page (available for each product on the Products list in DPD) you now have a button at the top to "Send Product Update." This button will open a form that looks strangely similar to our "Send Customer Newsletter" feature but has one key difference- When this email is sent to your buyers it will also include a new, reactivated purchase link to the customer so they can download the currently uploaded version of your product file. This feature works for two types of products: Download and Bundle / Combo products that contain a download product. Download Products: Sending an updated download to your customers is very straightforward- Go to...

Today we're happy to announce the release of the iContact integration for DPD. iContact provides a robust array of tools to create, send and track your email marketing campaigns. We're fans of iContact- from our testing they were easy to use and integrate with DPD. They also have a 30 day free trial. Integrating DPD with iContact Integration takes a few steps due to iContact's security, but its all straightforward. iContact requires that you authorize DPD to add subscribers to your account and create a new username and password to use with the API. Please do the following to create your password: Visit http://app.icontact.com/icp/core/externallogin Enter your iContact username and password to log in to iContact. Enter the following for the API-AppId: drXC3zFlGQb17EebiqLSnDNNq2VZxq0A Enter a password. Note: For security reasons, we recommend that this password be different than your iContact password. Click Save. Log in to DPD and visit the integrations...

Integrations! Starting today, everyone will see an Integrations link appear in their left navigation menu. Integrations replace the notify url and notify email feature we've been using to work with AWeber and MailChimp. Today's release includes five integrations: MailChimp, AWeber, GetResponse, URL Notify, and Email Notify. You can enable as many integrations at once as you want. New! GetResponse Integration We've added a GetResponse integration. Enter your API key, choose which campaign to subscribe your customer to, and you're done. Easy. (We love easy.) Upgraded MailChimp Integration The MailChimp integration has been upgraded. You can now select which list to subscribe your customers to and you no longer need to setup anything in your MailChimp account. If you've already setup DPD to work with MailChimp don't worry–everything will continue to work. And More!? We’re not done with adding integrations just yet. We have at least three more planned to be...

Over the past few months we've been working on a new and improved DPD checkout experience for buyers. We went in to the project with a few key goals in mind: To allow for greater customization and integration of the DPD checkout and delivery process with vendor sites Lay the groundwork for more processors, including merchant accounts To build a system where we could add more advanced features that vendors were asking for Today we've published an update that includes the new and improved DPD Cart. This is a total cart rewrite and includes every ecommerce best practice we could cram in to it. Taking information from industry reports, case studies of global ecommerce sites, and more we've done our best to make this the best converting checkout experience possible for your stores. You can preview the default theme for the new cart here: Add to Cart: Demo Product ($0.00)...

We're happy to announce that today we've published an update to DPD that gives vendors the ability to create an embedded MP3 track preview player in their site for MP3 audio products sold and delivered through DPD. The only prerequisite to using the track preview feature is that the product file must be an MP3 audio file that is not contained in a zip or other container. The MP3 preview player is based on the popular and easy to customize AudioPlayer flash based player. Vendors can select any segment of their MP3 product file to play in the preview player, up to 30 seconds in length. Both the player and music sample clip are delivered from DPD servers so you can use this feature on free web hosts and other limited space websites. The mp3 preview uses its own resampled mp3 track and not the actual product file so it...