DPD Blog

UPDATE: 9:03am EDT - Maintenance Complete! This planned maintenance notice is to let all DPD vendors know that we will be upgrading the main database server that DPD uses on Wednesday, May 1st from 8AM - 12PM EDT (GMT -4). View this in your time zone While we are giving ourselves a 4 hour window in case of "complications" with the upgrade, we are expecting approximately 30 minutes of downtime for the DPD admin and all shopping carts during this period. Planned maintenance events like these are infrequent but necessary to keep DPD running on the most current versions of server software for the best security and performance. DPD has maintained 99.999% uptime and we're committed to keeping our services continuously available to all vendors and their customers. You can view the real-time status of all DPD services at any time on our status page at https://status.getdpd.com

Enhance the security of your account with Two-Factor Authentication available now on your DPD account. Two-factor authentication (2FA) is designed to make sure that you're the only person who can access your account. It does this by requiring a code from an authentication app on your phone or computer to complete log in.  Two-factor authentication methods rely on a user providing their account password as the first factor and a second, different factor. In the case of DPD the second factor is a passcode generated by your authenticator app. Two-factor authentication adds an additional layer of security to the authentication process by making it harder for attackers to gain access to a person's devices or online accounts. Even if your password is hacked, a password alone is not enough to pass the authentication check. Setup is straightforward: Log in to DPD. Go to the User Menu in the top right...

We know we've been a little quiet lately on the update front, but thats because we've been working on big things! We've released a major upgrade for Stripe for product stores that adds Apple Pay, Google Pay, Link, and more to the DPD checkout. We've also added enhanced order and account management features in the DPD admin. A Refined (more) Mobile Friendly Payment Flow All modern themes for the DPD checkout have always been built for mobile, but we've made it even better! In addition to fixing some spacing and minor style inconsistency issues on mobile checkout, gone is the old payment method selection for PayPal + Card methods. Now we display a mobile friendly PayPal button for PayPal Standard / Express above the card form. This works great when paired with the next new feature.... Upgraded Stripe supports Apple Pay and Google Pay! Once you've upgraded stripe your DPD...

Google has ended support for Analytics v.3 this month. All carts that have not been updated by the vendor and still running GA3 code have been migrated to GA4 e-commerce integration code using the gtag.js method. We'll use the correct integration code for UA-xxx... legacy identifiers and the new G-xxx.... properties based on the ID you have entered in DPD. Most vendors will not need to do anything in DPD unless they have added custom tags- these will need to be recreated in GA4 format. You can edit your integration settings by logging in to your DPD account and going to Settings-> Integrations in the left menu and editing the Analytics integration. If you have any issues with Google Analytics and the GA4 migration please send us a support ticket and we'll be happy to investigate!

This is just a quick note to let you know we've updated our status page provider, so if you want to receive notifications when system status changes please visit https://status.getdpd.com and click the bell icon in the top right to sign up! System notifications include things like service status changes, planned maintenance events, and... the unfortunate occasional outage. Don't worry though- DPD is currently sitting at 100% uptime for the past 90 day rolling window!

We've just released Custom Cart URLs, a much-requested feature that lets you point a subdomain of your own website at the DPD cart and checkout. This new feature is available to all plans that include 30 products and greater. As a demo, we've pointed our DPD Demo Cart normally located at https://demo.dpdcart.com to https://store.portallabs.com. Once configured for your store the entire checkout process including all pre-sale pages, cart and checkout, and delivery pages happens at your custom subdomain. This also includes all email activation links and order process / transactional emails too! Getting it Setup: Setup is straightforward and requires you create two DNS records at your current website host or domain registrar. One is a CNAME record that points your subdomain at our servers (like store.mycoolwebsite.com) and the second is a TXT record that verifies your ownership of the domain. This TXT record is an added security feature that...

In today's update we've added the ability for vendors to create sub-user accounts for employees or assistants to help manage your products and/or customer service functions. Currently sub-users are supported for product stores only. Vendors create sub-users from their profile menu: Sub-Users have two available permissions: Customer Service: Includes access to Customers, Orders, and Coupons modules. Product Management: Includes access to the Product modules and can edit all aspects of products (or delete them). Can also send product updates, add product keys, replace uploaded files, etc. Sub-users can have one of the above permissions or both. Sub-users will never have access to your store settings, payment processors, integration setup, account billing information, etc. Managing Sub-Users: Vendors can activate or deactivate sub-users, edit sub-user account information (email, password), and change permissions at any time. Sub-users will see a different dashboard view based on their permissions. We encourage any vendor looking to add sub-users...

We’ve updated our privacy policy to make it easier to understand and to comply with new and evolving laws like the California Consumer Privacy Act (CCPA), which went into effect this year. Our updated policy gives you more information about your rights about your personal information. It also gives you more details on how we share your data. We also updated our policies on cookies and similar technologies used by DPD and our partners (like Google Analytics) to give you updated information about what information we may collect. These changes are effective as of January 1, 2020. You can follow this link to view our Updated Privacy Policy.

As with anything new, there are always a few rounds of tweaks and fixes as issues are found so here is a fresh hot batch! Translation Fixes Some of the field placeholder text (what's shown in the input fields) and validation errors (the red text that says X field is required) were not being translated properly. We fixed that! Check out these sweet Chinese placeholders and errors- In addition, we added translations for some previously untranslated strings in the "pre-cart" pages like EULA, up-sell, download activation, etc. Some Image and Spacing Tweaks The images on one of the index layouts were not fluid, meaning they didn't scale with the screen size. Evidently Fluid is the new Responsive. So, we made them very fluid. The user text boxes where vendors can place content below the page content on the cart and checkout pages was too darn close to the page content,...

We've released version 4 of the DPD cart and checkout in Beta with a modern mobile friendly theme, one page checkout, and PSD2 compliance. Modern Design The v4 (Beta) design has been optimized to scale for screen and mobile devices and features a clean, light, modern design. Non-technical people can select custom colors from the theme page like our other themes, and for those who want to dig in you get layout HTML and custom CSS access. The v4 theme is based on Bootstrap 4 so it should be familiar to most developers and designers. True One Page Checkout The v4 cart has a true, one page checkout with no additional pages for shipping, tax, custom fields, etc. That means your customers will go to one page, fill it out, and click complete order to be done! The exception to this is of course when you use a 3rd party...