DPD Blog

We're pretty busy here at DPD. Between supporting users, spending every free minute developing new features, and the day-to-day operations of running our business we don't have much time for anything else. That said, when we need to unwind for a minute we're more apt to fire up a game and shoot it out or solve a puzzle at our desks. Thats why we're happy to announce that the Indie Underdog Pack 2, a collection of independent games for PC, Mac, and Linux is using DPD to successfully distribute their products. We LOVE independent games and artists in general- they're who DPD was designed to serve. The Indie Underdog Pack, or IUP for short, includes 5 games for $3.99. They're also selling a "Champion Bundle" that includes the 5 bundle games, 2 bonus games, soundtracks and more for $8.00. They're donating 10% to the ASPCA, and you have the option...

Not everybody is a programmer or a graphic designer. With DPD that's OK! There are plenty of basic customization options you can use to make the DPD cart and checkout match your website and give you a professional appearance. Best of all, you never need to touch a single line of code. You can always find this tutorial screencast and many more at DPD University, or screencast tutorial site.

Sometimes you want to delete a product; this video shows you how! This is actually one of the more common questions we get because the delete link is on the product's details page and not on the product list. This is for good reason though- we don't want you to accidentally click it and kill a product you're actively selling! We need to give this little disclaimer though: In most cases you don't want to delete a product that you're selling. You can edit anything about the product including the name, price, description, etc. without deleting the product, and you can simply upload a new file to overwrite the old one if you need to update your product file. If a product is deleted in DPD you can no longer reactivate downloads for past buyers, send product updates, or of course sell it through DPD. Be careful! You can view...

Today we've published a maintenance release for DPD that adds a few feature improvements and fixes and squashes a couple minor bugs. PayPal Payments Standard Improvements: PayPal now uses the shipping address already collected from DPD's shipping form to pre-populate the PayPal checkout. This saves your customers some typing and shortens the checkout, improving cart abandonment rates. We've also corrected a bug that sometimes resulted in PayPal dropping a coupon discount when DPD tax rules are enabled. This was a rare thing that only affected a handful of vendors, but it's fixed now. VAT and Business Name Fields added to Shipping / Tax Address Form: We've added two new fields that are completely optional to the shipping / tax address form- VAT ID and Business Name. Some vendors, when collecting VAT, are required to collect the VAT ID and business name for tax purposes. You can now enable these fields...

We're proud to announce DPD University, our new site for step-by-step screencast tutorials. These tutorials show you how to do basic and advanced tasks in DPD with easy to understand, plain English explanations of all the steps and options. We're trying to cover the basics first like Creating a Digital Product and Configuring a New Store in DPD, but we're going to expand outward past core features to advanced techniques and customization options soon! All of the screencasts are available in greater than 720p resolution and have download versions available on the Vimeo page for each video for offline viewing. To get a download version, simply click on the Vimeo logo on any video and find the Download button below the video. We've launched the site with several tutorial videos and we'll be adding more regularly, which we'll announce here on the DPD blog.

We've just released an update that brings a new service product type to DPD. Service products do not include a download, keycode, or tangible good. They are useful for when you might want to sell consulting services, installation services, or other non-product related offerings to your customers. To create a service product, simply select the Service product type when setting up a new product using our wizard. You will be able to set the name, price, and other options like other DPD product types. The one big difference with service products is that you can specify a rich text block to be shown on the download page. This text block can include instructions to the buyer specific to the service they purchased, a link to a specific page on your own website where they can complete additional information related to the service, etc. Service products can be included in bundles....

Cerizmo.com is closing it's service on May 14, 2012. As a result, they have recommended that their users switch to DPD to continue selling downloads. This post is intended to clear up any questions Cerizmo users may have. How does DPD work? DPD works almost exactly like Cerizmo. You upload your products to DPD and set a price and product options. DPD gives you HTML button code for you to copy-and-paste in to your website. When a customer buys your products, DPD sends them to your choice of processor for payment directly to you. Once the customer has paid, DPD provides them with a unique, expiring download page for them to get their products. Like Cerizmo, DPD charges a flat monthly fee with no transaction fees, bandwidth fees, or commissions. How is DPD different? DPD offers numerous product types: Digital Downloads, Keycodes, Tangible Goods, and Service Products are possible DPD...

We've released a much requested feature- the ability to make buyers accept an End-User License Agreement (EULA) / Terms and Conditions before an item can be added to their cart. This is a feature of the new cart and checkout, so you'll need to upgrade if you haven't already done so (it's easy and free!). Adding an EULA to a Product The new EULA feature is per product. To add an EULA to any product simply create a new or edit an existing product and enable the End-User License Agreement feature. Paste your EULA in to the text box and save your product. This will display the EULA and require the buyer to hit the accept button before the product can be added to their cart. For instant checkout products, the EULA will be displayed for acceptance before the buyer goes to their processor specific checkout. Customizing the EULA Page...

Today we're pleased to release upgraded 2Checkout (2CO) support to a full cart processor for our new cart and checkout. 2Checkout.com (2CO) is a worldwide leader in payments and e-commerce services. 2CO powers online sellers with a global platform of payment methods and a world-class fraud prevention service on secure and reliable PCI-compliant payment pages. 2Checkout’s payments platform bundles a gateway and merchant account into one single offering with no need to contract with a merchant bank or manage separate agreements. You can accept Visa, MasterCard, AMEX, Discover, PayPal, Diner’s Club, JCB and Debit cards (in the U.S.) from one solution through 2Checkout’s fully secure hosted payment pages. In addition, 2CO provides call center support, full SSL certification, and the system is translatable in 15 languages and 26 international currencies for buyers and sellers in over 200 countries. Use promo code DPD2CO for a full waiver of 2Checkout's $49 signup...

Today's update fixes several bad French translations for the v2 cart. Special thanks go to Christophe, a DPD vendor who assisted with the translations. Also in this update: Fixed v2 cart not saving language selection Fixed GetResponse integration not marking customers as active and part of the campaign (cycle_day=0)