DPD Blog

Several months ago at a vendor's request we added an integration that will allow the DPD checkout work inside Bodega, a marketplace for browsing and discovering new Mac apps. The integration adds the required JavaScript to report sales to Bodega when the sale occurs inside the app. We didn't really tell anyone about it though- it was right in the middle of the new cart and checkout flow launching and we just got covered up. Sorry! We aim to remedy that with this post! What is Bodega? Mac developers have always had challenges getting their great products into the channel, and then being successful once they got there. For Mac developers everywhere, Bodega serves as a perfect addition to their channel and product sales strategies. Bodega provides regular, consistent access to a large and growing audience base directly from Mac desktops around the world. Developers who wish to include their...

Today we've released a new integration that automatically sends transaction information to Google Analytics Ecommerce Tracking.   The integration will pass the following on successful order completion with DPD: DPD purchase ID Order Total Tax and Shipping Totals Items included in the order This will let you track your sales, view traffic sources and referral info for purchases, generate reports, and more in Google Analytics. To set up the integration is easy.   Simply go to Integrations in the left menu, find the Google Analytics Ecommerce Tracking integration in the list, and click the +Add button.  Enter your Google Analytics account number for the website associated with your cart (found on your account home page after logging in to Analytics) and you're in business.  No complicated JavaScript or variables- DPD handles all that automatically. Other Improvements We've also made a change to the way the universal 3rd party tracking integration...

Here at DPD we often get asked what is the best format to deliver a file to Mobile Devices. These include Android, Blackberry, and iOS devices like the iPad, iPhone, and iPod. Delivering Files to Apple Devices The bottom line: You can't without special apps. iOS devices, including the iPhone, iPad, and iPod do not have a user accessible file system. It's not like a PC or Mac where you just download the file with the browser to your desktop. There is no way for a user of an Apple mobile device to "download" or "save" a file to their device from the internet without a specific app that is associated with that file type and includes the ability to save it.   For example, if buyers have iBooks and you're selling a compatible PDF, they'll probably be able to save it (if they know how).   If you're delivering a...

Recently we've had a lot of requests to integrate various 3rd party conversion and affiliate tracking systems with DPD. These integrations use either a bit of JavaScript or a HTML tracking pixel image on the confirmation page of your store to track sales. Well, we've just released a universal 3rd party HTML / JavaScript Conversion Tracking integration! This integration will allow you to place any 3rd party conversion or affiliate tracking code on your store's delivery / order confirmation page. The integration also includes variables for order, customer, and store values so you can pass information like the order total, purchase ID, or customer info in to your tracking code. The integration is easy to use: 1. Log in to your DPD account 2. Go to Integrations in the left menu 3. Add the "3rd Party Conversion Tracking Code" integration to your store 4. Name the integration and paste your...

It has been requested from several vendors that we add a feature to prevent problem buyers from making purchases at a store. The scenarios given to us were buyers who repeatedly made purchases then did chargebacks through PayPal or other processors. Today we released the buyer blacklist feature that lets you block these problem customers. For PayPal Payments Standard, 2CheckOut, or AlertPay transactions DPD doesn't know who the buyer is until their payment verification is returned to us after they've paid along with their name, email, and address if applicable. This presents a unique problem for us, because for half the transactions that go through DPD we don't know who the buyers are until after they've paid. To work within this limitation, the blacklist works two different ways depending on what payment method is used on any given store: For Credit Card Methods (Stripe, Authorize.net, etc.): DPD will block any...

We're pretty busy here at DPD. Between supporting users, spending every free minute developing new features, and the day-to-day operations of running our business we don't have much time for anything else. That said, when we need to unwind for a minute we're more apt to fire up a game and shoot it out or solve a puzzle at our desks. Thats why we're happy to announce that the Indie Underdog Pack 2, a collection of independent games for PC, Mac, and Linux is using DPD to successfully distribute their products. We LOVE independent games and artists in general- they're who DPD was designed to serve. The Indie Underdog Pack, or IUP for short, includes 5 games for $3.99. They're also selling a "Champion Bundle" that includes the 5 bundle games, 2 bonus games, soundtracks and more for $8.00. They're donating 10% to the ASPCA, and you have the option...

Not everybody is a programmer or a graphic designer. With DPD that's OK! There are plenty of basic customization options you can use to make the DPD cart and checkout match your website and give you a professional appearance. Best of all, you never need to touch a single line of code. You can always find this tutorial screencast and many more at DPD University, or screencast tutorial site.

Sometimes you want to delete a product; this video shows you how! This is actually one of the more common questions we get because the delete link is on the product's details page and not on the product list. This is for good reason though- we don't want you to accidentally click it and kill a product you're actively selling! We need to give this little disclaimer though: In most cases you don't want to delete a product that you're selling. You can edit anything about the product including the name, price, description, etc. without deleting the product, and you can simply upload a new file to overwrite the old one if you need to update your product file. If a product is deleted in DPD you can no longer reactivate downloads for past buyers, send product updates, or of course sell it through DPD. Be careful! You can view...

Today we've published a maintenance release for DPD that adds a few feature improvements and fixes and squashes a couple minor bugs. PayPal Payments Standard Improvements: PayPal now uses the shipping address already collected from DPD's shipping form to pre-populate the PayPal checkout. This saves your customers some typing and shortens the checkout, improving cart abandonment rates. We've also corrected a bug that sometimes resulted in PayPal dropping a coupon discount when DPD tax rules are enabled. This was a rare thing that only affected a handful of vendors, but it's fixed now. VAT and Business Name Fields added to Shipping / Tax Address Form: We've added two new fields that are completely optional to the shipping / tax address form- VAT ID and Business Name. Some vendors, when collecting VAT, are required to collect the VAT ID and business name for tax purposes. You can now enable these fields...

We're proud to announce DPD University, our new site for step-by-step screencast tutorials. These tutorials show you how to do basic and advanced tasks in DPD with easy to understand, plain English explanations of all the steps and options. We're trying to cover the basics first like Creating a Digital Product and Configuring a New Store in DPD, but we're going to expand outward past core features to advanced techniques and customization options soon! All of the screencasts are available in greater than 720p resolution and have download versions available on the Vimeo page for each video for offline viewing. To get a download version, simply click on the Vimeo logo on any video and find the Download button below the video. We've launched the site with several tutorial videos and we'll be adding more regularly, which we'll announce here on the DPD blog.