New Tutorial Video: Basic Customization of the DPD Cart and Checkout

  • Jason@DPD
  • June 12, 2012
  • No Comments

Not everybody is a programmer or a graphic designer. With DPD that’s OK! There are plenty of basic customization options you can use to make the DPD cart and checkout match your website and give you a professional appearance. Best of all, you never need to touch a single line of code.

You can always find this tutorial screencast and many more at DPD University, or screencast tutorial site.

New Tutorial Video: Deleting a Product in DPD

  • Jason@DPD
  • June 11, 2012
  • 2 Comments

Sometimes you want to delete a product; this video shows you how! This is actually one of the more common questions we get because the delete link is on the product’s details page and not on the product list. This is for good reason though- we don’t want you to accidentally click it and kill a product you’re actively selling!

We need to give this little disclaimer though: In most cases you don’t want to delete a product that you’re selling. You can edit anything about the product including the name, price, description, etc. without deleting the product, and you can simply upload a new file to overwrite the old one if you need to update your product file. If a product is deleted in DPD you can no longer reactivate downloads for past buyers, send product updates, or of course sell it through DPD. Be careful!

You can view this and many other video tutorials for DPD at our DPD University tutorial site.

May 30, 2012 Updates and Improvements

  • Jason@DPD
  • May 30, 2012
  • 13 Comments

Today we’ve published a maintenance release for DPD that adds a few feature improvements and fixes and squashes a couple minor bugs.

PayPal Payments Standard Improvements:

PayPal now uses the shipping address already collected from DPD’s shipping form to pre-populate the PayPal checkout. This saves your customers some typing and shortens the checkout, improving cart abandonment rates.

We’ve also corrected a bug that sometimes resulted in PayPal dropping a coupon discount when DPD tax rules are enabled. This was a rare thing that only affected a handful of vendors, but it’s fixed now.

VAT and Business Name Fields added to Shipping / Tax Address Form:

We’ve added two new fields that are completely optional to the shipping / tax address form- VAT ID and Business Name. Some vendors, when collecting VAT, are required to collect the VAT ID and business name for tax purposes. You can now enable these fields on the new cart and checkout by doing the following:

1. Log in to DPD
2. Go to Theme in the left menu
3. Edit the current, active theme
4. Go to the Shipping page options
5. Check the boxes to enable the fields you’d like to display.

Of course, if you sell primarily business software or would like to collect only the business name and no VAT ID you can always enable just that field, so it could be useful to any vendors regardless of if you collect VAT or are in the EU.

Search by DPD Purchase ID

We’ve added a field to the purchase list that allows vendors to search by DPD purchase ID. Nothing fancy here- you just paste the DPD purchase ID in to show that purchase- easy as pie.

DPDは、日本語にも対応するようになりました。

Or, “DPD is translated to Japanese.” The new DPD cart now has Japanese translations that have kindly been provided by one of our native Japanese speaking vendors.

Introducing DPD University: Video Tutorials

  • Jason@DPD
  • May 21, 2012
  • 3 Comments

We’re proud to announce DPD University, our new site for step-by-step screencast tutorials. These tutorials show you how to do basic and advanced tasks in DPD with easy to understand, plain English explanations of all the steps and options.

We’re trying to cover the basics first like Creating a Digital Product and Configuring a New Store in DPD, but we’re going to expand outward past core features to advanced techniques and customization options soon!

All of the screencasts are available in greater than 720p resolution and have download versions available on the Vimeo page for each video for offline viewing. To get a download version, simply click on the Vimeo logo on any video and find the Download button below the video.

We’ve launched the site with several tutorial videos and we’ll be adding more regularly, which we’ll announce here on the DPD blog.

New Service Product Type

  • Jason@DPD
  • April 20, 2012
  • 4 Comments

We’ve just released an update that brings a new service product type to DPD.

Service products do not include a download, keycode, or tangible good. They are useful for when you might want to sell consulting services, installation services, or other non-product related offerings to your customers.

To create a service product, simply select the Service product type when setting up a new product using our wizard. You will be able to set the name, price, and other options like other DPD product types.

The one big difference with service products is that you can specify a rich text block to be shown on the download page. This text block can include instructions to the buyer specific to the service they purchased, a link to a specific page on your own website where they can complete additional information related to the service, etc.

Service products can be included in bundles. For example, you can sell a bundle that contains a download + installation service, or an ebook + one-on-one consulting for one price.

DPD will send an IPN like any other transaction when services are sold, so you can integrate them with your own scripts and programs.

We welcome feedback on the new service product type. Let us know of any additional features that would make it more useful to you!

Welcome Cerizmo Users! Get started with DPD

  • Jason@DPD
  • April 20, 2012
  • 2 Comments

Cerizmo.com is closing it’s service on May 14, 2012. As a result, they have recommended that their users switch to DPD to continue selling downloads. This post is intended to clear up any questions Cerizmo users may have.

How does DPD work?

DPD works almost exactly like Cerizmo. You upload your products to DPD and set a price and product options. DPD gives you HTML button code for you to copy-and-paste in to your website. When a customer buys your products, DPD sends them to your choice of processor for payment directly to you. Once the customer has paid, DPD provides them with a unique, expiring download page for them to get their products.

Like Cerizmo, DPD charges a flat monthly fee with no transaction fees, bandwidth fees, or commissions.

How is DPD different?

DPD offers numerous product types: Digital Downloads, Keycodes, Tangible Goods, and Service Products are possible

DPD allows you to have more than one “store” in your account, so you can sell on multiple websites, all with their own customizations, from one DPD account.

DPD supports multiple processors: PayPal Standard, PayPal Website Payments Pro, Stripe, Authorize.net, 2Checkout, Alertpay, and Clickbank

DPD integrates with popular 3rd party marketing software: AWeber, Mailchimp, Constant Contact, Imnica Mail, GetResponse, and CampaignMonitor

DPD has an all new, feature rich, customizable cart, checkout, and delivery system so that you can match the checkout to your store.

DPD support is provided by the developers and is currently under active development. We’re constantly adding new features and improvements every week!

Ok, I’m ready to switch. How do I get my products in DPD?!

First, create a free trial account. You’ll be asked some questions about your store and where we should send buyers to pay. Once you have completed this initial setup, you’ll be sent to the Dashboard, our overview page for your account.

The left menu contains all the day-to-day product, store, and customer management tools.

You have 2 options to get your products in to DPD:

1. One at a time
2. Bulk Upload using FTP

If you only have a few products it may be easier for you to just create them one at a time. Our product setup wizard guides you through the upload and setup process. To create a single product, simply click the New Product link at the top of the left menu.

If you have many products, the Bulk FTP Upload option is the best. You can get your FTP information by clicking the FTP Import link in the left menu. Once your products are uploaded they will appear on this same page. You simply need to go here, select the upload you want to make a product for, and follow the link to create a product.

Once your products are set up, go to the Button Creator link in the left menu. Here you can create cart button code to replace the Cerizmo buttons on your website.

I need Help!

We’re here for you. Use the “Need Help?” form in the bottom right of every DPD page to submit a support ticket, or browse our knowledgebase for more information.

New Feature: EULA / Terms and Conditions

  • Jason@DPD
  • April 11, 2012
  • 1 Comment

We’ve released a much requested feature- the ability to make buyers accept an End-User License Agreement (EULA) / Terms and Conditions before an item can be added to their cart. This is a feature of the [intlink id=”1260″ type=”post”]new cart and checkout[/intlink], so you’ll need to upgrade if you haven’t already done so (it’s easy and free!).

Adding an EULA to a Product

The new EULA feature is per product. To add an EULA to any product simply create a new or edit an existing product and enable the End-User License Agreement feature. Paste your EULA in to the text box and save your product.

Check the Enable EULA box and enter your terms and conditions of sale.

This will display the EULA and require the buyer to hit the accept button before the product can be added to their cart. For instant checkout products, the EULA will be displayed for acceptance before the buyer goes to their processor specific checkout.

Customizing the EULA Page

You might want to change what your EULA is called, for example change the name to “Product Terms” or add additional text to the EULA page. You can easily do this by editing the EULA page options- after logging in to DPD go to Theme in the left menu, edit your current theme, and open the EULA page template options. Like all pages in the new DPD cart and checkout, the EULA page will be decorated by the layout file so you can match it to your website’s look and feel.

You can see the EULA page in action by adding the DPD Demo Product to your cart using the button below:

Add to Cart

April 4, 2012 Update: 2Checkout Cart Integration and More

  • Jason@DPD
  • April 5, 2012
  • 1 Comment

Today we’re pleased to release upgraded 2Checkout (2CO) support to a full cart processor for our new cart and checkout.

2Checkout.com (2CO) is a worldwide leader in payments and e-commerce services. 2CO powers online sellers with a global platform of payment methods and a world-class fraud prevention service on secure and reliable PCI-compliant payment pages.

2Checkout’s payments platform bundles a gateway and merchant account into one single offering with no need to contract with a merchant bank or manage separate agreements. You can accept Visa, MasterCard, AMEX, Discover, PayPal, Diner’s Club, JCB and Debit cards (in the U.S.) from one solution through 2Checkout’s fully secure hosted payment pages. In addition, 2CO provides call center support, full SSL certification, and the system is translatable in 15 languages and 26 international currencies for buyers and sellers in over 200 countries.

Use promo code DPD2CO for a full waiver of 2Checkout’s $49 signup fee! Visit www.2checkout.com , click “Sign Up Now”, complete the application, and then enter the code into the promo code field to get started with no signup fee.

Integrating DPD with 2Checkout is easy and only takes a minute. For more information, view our KB article 2Checkout Processor Setup

Other fixes and improvements in this update:

  • Added the ability to edit customer name and email on file in DPD
  • Added optional phone number field to shipping address collection in the new cart. Turn on phone number collection by going to Theme > Current Theme > Shipping in DPD.
  • Fixed a bug related to free checkouts

Mar 29 2012 Update: V2 Cart Translations

  • Jacob@DPD
  • March 29, 2012
  • No Comments

Today’s update fixes several bad French translations for the v2 cart. Special thanks go to Christophe, a DPD vendor who assisted with the translations.

Also in this update:

  • Fixed v2 cart not saving language selection
  • Fixed GetResponse integration not marking customers as active and part of the campaign (cycle_day=0)

Mar 22 2012 Update: Version 2 Cart Updates

  • Jacob@DPD
  • March 22, 2012
  • No Comments

Today’s update includes several updates to the version 2 cart:

  • The cart will now use your customer’s location to guess the selected country. If a location could not be found it still defaults to US.
  • You can now customize the text that’s displayed next to the payment methods.
  • All new stores now default to using the version 2 cart.
  • You can now customize the cart button color if you don’t like the blue.
  • You can now choose which countries you want to support. You can also float your primary countries to the top of the list by marking them as “Priority” countries.
  • Quantity is now hidden on the cart and on delivery if the product doesn’t support multiple quantities to be purchased at one time.
  • Fixed store image not appearing on PayPal checkout.
  • Fixed product description wrapping on cart view.

Response to the version two cart has been overwhelmingly positive! Thank you for all of your great feedback.

In addition to version 2 fixes we also upgraded the store chooser to remember your last store between logins.

This publish also ends our support for PayDotCom and 2Checkout. You will no longer have the option of using these processors when creating a new store. These payment processors accounted for less than 0.1% of all checkouts combined. However they required a large amount of testing and were a support burden. Dropping support will free us up to add features to DPD even faster. If you have an existing store that uses PayDotCom or 2Checkout it will continue to work and we will do our best to keep it running for you.