DPD Blog

DPD vendors now have the ability, with one click, to update all previous buyers of a download product with the currently uploaded file. This feature is included with all plans $10/mo or more at no additional cost. On the product detail page (available for each product on the Products list in DPD) you now have a button at the top to "Send Product Update." This button will open a form that looks strangely similar to our "Send Customer Newsletter" feature but has one key difference- When this email is sent to your buyers it will also include a new, reactivated purchase link to the customer so they can download the currently uploaded version of your product file. This feature works for two types of products: Download and Bundle / Combo products that contain a download product. Download Products: Sending an updated download to your customers is very straightforward- Go to...

We've published an update that brings a couple requested features to DPD- The ability to email customers directly from DPD and the ability to delete transactions. Email Customers from DPD We've built in a system where you can now email your customers directly from DPD. This is in addition to any 3rd party mailing list integration you may have set up and is useful for sharing product update, upgrade, or support information with your buyers. You can currently filter the customer group you can send to by product purchased and/or date range of purchase. There is a rich HTML editor with available merge vars like "customer name" to customize the email to each recipient. We're looking for feedback on this new feature, so if you like it or have ideas on how to make it better please drop us a line and tell us what you think! Delete Transactions We've...

It's that time again! This Thursday, October 13 at around 9PM Eastern (UTC -5) we'll be migrating DPD to new production web and database servers. Periodically we upgrade the server hardware that the DPD service runs on to provide better capabilities to our users and increase capacity. This upgrade is also in direct response to the data center related network issues we experienced one day last month- we're working to make sure something like that never interrupts service for our vendors again! What this means for you: Well, first of all once the upgrade is complete your customers will experience even faster, more reliable downloads than ever before. However, there are going to be some limited DPD services during the move as well as a short period of downtime while everything is redirected to the new location. We Expect: Around 10-15 minutes of downtime where all DPD services, including buy...

Today we're happy to announce the release of the Campaign Monitor integration for DPD. Integrating DPD with Campaign Monitor Integration takes a few steps but it's all straightforward. Campaign Monitor requires that you collect your API key in order to integrate with DPD. Your Campaign Monitor API key You can find your API key by logging into your Campaign Monitor account and clicking on the Account Settings link in the top left of your screen. If you haven't already done so, you'll need to click the Generate your API key link on the right side of the page. After that, click the big Generate my API key button. Enter your API key and click on next step. Choose the list you wish to use and click on save. That's it! Now all sales for the selected store will pass their customer information to your Campaign Monitor list. We're still working...

Today we're happy to announce the release of the iContact integration for DPD. iContact provides a robust array of tools to create, send and track your email marketing campaigns. We're fans of iContact- from our testing they were easy to use and integrate with DPD. They also have a 30 day free trial. Integrating DPD with iContact Integration takes a few steps due to iContact's security, but its all straightforward. iContact requires that you authorize DPD to add subscribers to your account and create a new username and password to use with the API. Please do the following to create your password: Visit http://app.icontact.com/icp/core/externallogin Enter your iContact username and password to log in to iContact. Enter the following for the API-AppId: drXC3zFlGQb17EebiqLSnDNNq2VZxq0A Enter a password. Note: For security reasons, we recommend that this password be different than your iContact password. Click Save. Log in to DPD and visit the integrations...

We've added Imnica Mail to our growing list of supported integrations. This is hot on the heels of GetResponse yesterday. Click on Integrations in the left nav menu to get started. There is one gotcha with Imnica: It's vitally important that you have completed the welcome wizard and your list is set up correctly, otherwise the Imnica API will not be able to send the opt-in emails for the emails that DPD sends to your list. Also in This Update Added additional validation to the MailChimp and GetResponse API keys. Integrations no longer use autocomplete in the configuration forms.

Integrations! Starting today, everyone will see an Integrations link appear in their left navigation menu. Integrations replace the notify url and notify email feature we've been using to work with AWeber and MailChimp. Today's release includes five integrations: MailChimp, AWeber, GetResponse, URL Notify, and Email Notify. You can enable as many integrations at once as you want. New! GetResponse Integration We've added a GetResponse integration. Enter your API key, choose which campaign to subscribe your customer to, and you're done. Easy. (We love easy.) Upgraded MailChimp Integration The MailChimp integration has been upgraded. You can now select which list to subscribe your customers to and you no longer need to setup anything in your MailChimp account. If you've already setup DPD to work with MailChimp don't worry–everything will continue to work. And More!? We’re not done with adding integrations just yet. We have at least three more planned to be...

Over the past few months we've been working on a new and improved DPD checkout experience for buyers. We went in to the project with a few key goals in mind: To allow for greater customization and integration of the DPD checkout and delivery process with vendor sites Lay the groundwork for more processors, including merchant accounts To build a system where we could add more advanced features that vendors were asking for Today we've published an update that includes the new and improved DPD Cart. This is a total cart rewrite and includes every ecommerce best practice we could cram in to it. Taking information from industry reports, case studies of global ecommerce sites, and more we've done our best to make this the best converting checkout experience possible for your stores. You can preview the default theme for the new cart here: Add to Cart: Demo Product ($0.00)...

We're happy to announce that today we've published an update to DPD that gives vendors the ability to create an embedded MP3 track preview player in their site for MP3 audio products sold and delivered through DPD. The only prerequisite to using the track preview feature is that the product file must be an MP3 audio file that is not contained in a zip or other container. The MP3 preview player is based on the popular and easy to customize AudioPlayer flash based player. Vendors can select any segment of their MP3 product file to play in the preview player, up to 30 seconds in length. Both the player and music sample clip are delivered from DPD servers so you can use this feature on free web hosts and other limited space websites. The mp3 preview uses its own resampled mp3 track and not the actual product file so it...

We've published an update to the live servers that brings several new features and improvements to the vendor admin- Alertpay Upgraded to a Cart Processor Vendors can now use Alertpay for both instant checkout and multi-item cart checkout. Alertpay can be used alongside Google Checkout or PayPal or replace them as the cart processor. New Payment Method Configuration DPD has an all new payment method configuration page that allows vendors to select any combination of compatible cart processors. This will also allow us to add many more payment processors in the future, including merchant accounts like Authorize.net (Coming Soon™). New Store Wizard When creating a new store vendors are now guided by an easy setup wizard that will collect the minimum information required to create and activate a store. After activation, advanced options like notification URL setup and download security control tweaks are available. We hope this will end the...