DPD Blog

We've just published a release that includes a number of new features and Interface Improvements: 1. Download Tracking We've added real-time tracking of customer downloads for all new purchases made through DPD. In addition to showing the Buyer IP, DPD now displays the download IP, download date/time, the amount of data transfered/downloaded, the user-agent of the downloader (Browser / OS version) and if the download is complete to the best of our ability to determine. 2. Pulldown Builder / Product Chooser / Super Product Choose-O-Matic 9000 Many vendors have asked us for a way to create a dropdown menu from multiple products. We've added this in to our Button Creator page- Click on the small Pulldown Builder link, select your products and button, drag them around to whatever order you like, and copy and paste the code to create easy pulldowns. 3. Interface Improvements We've been moving DPD toward a...

Update April 12, 2011 We've just received word that PayPal has fixed this problem. This is not a DPD error and there is nothing we can do to fix it from our end. PayPal currently displays the following error when trying to return customers who checkout using a credit card without a PayPal account to the DPD download page: Sorry — your last action could not be completed If you were making a purchase or sending money, we recommend that you check both your PayPal account and your email for a transaction confirmation after 30 minutes. If you came to this page from another website, please return to that site (don't use your browser's Back button) and restart your activity. This PayPal bug does not pertain only to DPD- it is a system-wide PayPal bug and is affecting all checkouts using a credit card for every shopping cart, delivery service...

Only minutes ago we published an update to the DPD servers that revamps the product button creation process and allows you to generate buttons for all products in a store on a single page. We've never really been a fan of having to go to each product individually, open the button creator, selecting the style for each button, etc. so we've done our best to smooth the process out- Now all you need to do is setup your store in DPD, create your products, and click the green Button Creator link to generate button code for all your products at the same time. It's a HUGE time saver for setting up many products at once. Pick a button style and get all the buttons for your entire website in one place! The cart button creator gives you both the view cart / checkout button code and individual add-to-cart button codes...

Customize Your Continue Shopping URL The button generator has been upgraded with a place to customize the continue shopping URL. If you've been having trouble with the continue shopping button or simply want to customize where the button goes, this is the upgrade you've been waiting for! Upgraded Purchase CSV We've also released a much-needed upgrade to the purchase history CSV file. The format has been completely overhauled and now includes the following fields: Purchase ID, Date, Product ID, Product Name, Product Price, Discount, Commission, Net Sale, Currency, Status, Coupon, Website, Customer. Bug Fixes The cart code has been upgraded to enhance compatibility with Internet Explorer 8. Thank you to everyone who reported odd rendering. The cart code has been updated to work correctly when included multiple times on one page.

We've published a new feature today that many vendors have been requesting-  Buyer IP logging and Geo-Location. DPD now records the IP address of the buyer with each transaction and the information is available on the Purchase Detail page, through the DPD IPN system, and for use on delivery page templates through its own merge tag. We also use the IP to geo-locate the buyer and display their location on a world map on the Purchase Detail page.  This can help give you an idea where you buyers are coming from (and also it just looks cool). The technical details: Buyer IP Address IPN field value: ip_address DPD IPN Notification URL Documentation >> Buyer IP Delivery Page Template Merge Var:   Customizing Your Cart Checkout and Delivery Pages Documentation >>

Happy new year! We have just released a few upgrades to DPD. URLs can now be delivered via the key delivery product type. No configuration is needed on your part. Simply enter a key that starts with "http://" or "https://" and we will link to that URL on the delivery page. We have added an option to override PayPal shipping settings and always ship a product for free. Bug fixes: Fixed a problem with delivered filename getting corrupted when using filenames with special characters. Fixed a problem with the FTP drop box not working when the filename has a "#" character in it. Fixed a problem activating ClickBank combo products when delivered through the thankyou page.

This week we added a new feature to our website- live chat through Olark. The verdict so far? We love it. We don't often write about other services here, but we're really pleased and think that live chat could be a powerful tool to help our vendors with their sales and conversions so we're going to tell you our experience thus far- Olark has a different approach to live chat than many other services- they use the common XMPP protocol for their chat servers instead of proprietary software. For those not up to date on chat protocols, the XMPP protocol is the same thing that Jabber, Google Talk, Facebook Chat, and a host of other chat services use. XMPP support is built in to every multi-protocol chat client and is a snap to set up. Here at DPD that's pretty important- I'm on Windows 7, Jacob is on a Mac,...

Instant Payment Notifications (IPNs) are key to how DPD processes and validates PayPal orders. We receive an IPN for each successful purchase that triggers an email and activates the buyer's purchase. To make sure we are receiving an actual IPN from PayPal to prevent unauthorized download, DPD contacts and verifies each IPN with PayPal. We either get a VALID or INVALID response. In the past week or so we noticed a spike in failed IPN verifications from PayPal due to the continued rollout of PayPal's new site. These sort of breakages aren't uncommon with PayPal and they're reasonably quick to address these types of issues. We normally don't have to make any changes on our end before PayPal rolls out a fix. This time was different- There was no fix or even mention of the issue on PayPal's site and failed IPN verifications were piling up. So we dug into...

We're happy to announce beta support for AlertPay as a processor choice for your DPD cart! Adding an AlertPay product is easy: Create a new website Choose AlertPay from the drop-down menu and enter your AlertPay login and IPN code Login to AlertPay and enable IPN support with the URL we display in your website setup Add your product to the new website DPD supports AlertPay for both instant, single item checkout as well as using our multi-item checkout cart. We only support digital and key code products at this time. We will be adding tangible support in the future, along with more processor choices.

In 2009, comScore reported that online spending increased 5 percent on Cyber Monday to $887 Million. With Black Friday and Cyber Monday being the two busiest online shopping days of the year, we thought it was a great time to share with DPD vendors how to make special, limited coupons to entice sales during these spending frenzies. DPD's coupon controls offer a couple unique features to build excitement and offer a compelling call to action for your buyers that are especially applicable to seasonal sales like Black Friday and Cyber Monday: Use Limits - "50% Off Only To The First 100 Customers!" DPD coupons can be configured to only work for a specified number of uses. This is great for promotions where the first X number of people get a special deal, or to limit the total number of people that can take advantage of the offer. Activation / Deactivation...