DPD Updates

In today's update we've added the ability for vendors to create sub-user accounts for employees or assistants to help manage your products and/or customer service functions. Currently sub-users are supported for product stores only. Vendors create sub-users from their profile menu: Sub-Users have two available permissions: Customer Service: Includes access to Customers, Orders, and Coupons modules. Product Management: Includes access to the Product modules and can edit all aspects of products (or delete them). Can also send product updates, add product keys, replace uploaded files, etc. Sub-users can have one of the above permissions or both. Sub-users will never have access to your store settings, payment processors, integration setup, account billing information, etc. Managing Sub-Users: Vendors can activate or deactivate sub-users, edit sub-user account information (email, password), and change permissions at any time. Sub-users will see a different dashboard view based on their permissions. We encourage any vendor looking to add sub-users...

We’ve updated our privacy policy to make it easier to understand and to comply with new and evolving laws like the California Consumer Privacy Act (CCPA), which went into effect this year. Our updated policy gives you more information about your rights about your personal information. It also gives you more details on how we share your data. We also updated our policies on cookies and similar technologies used by DPD and our partners (like Google Analytics) to give you updated information about what information we may collect. These changes are effective as of January 1, 2020. You can follow this link to view our Updated Privacy Policy.

As with anything new, there are always a few rounds of tweaks and fixes as issues are found so here is a fresh hot batch! Translation Fixes Some of the field placeholder text (what's shown in the input fields) and validation errors (the red text that says X field is required) were not being translated properly. We fixed that! Check out these sweet Chinese placeholders and errors- In addition, we added translations for some previously untranslated strings in the "pre-cart" pages like EULA, up-sell, download activation, etc. Some Image and Spacing Tweaks The images on one of the index layouts were not fluid, meaning they didn't scale with the screen size. Evidently Fluid is the new Responsive. So, we made them very fluid. The user text boxes where vendors can place content below the page content on the cart and checkout pages was too darn close to the page content,...

We've released version 4 of the DPD cart and checkout in Beta with a modern mobile friendly theme, one page checkout, and PSD2 compliance. Modern Design The v4 (Beta) design has been optimized to scale for screen and mobile devices and features a clean, light, modern design. Non-technical people can select custom colors from the theme page like our other themes, and for those who want to dig in you get layout HTML and custom CSS access. The v4 theme is based on Bootstrap 4 so it should be familiar to most developers and designers. True One Page Checkout The v4 cart has a true, one page checkout with no additional pages for shipping, tax, custom fields, etc. That means your customers will go to one page, fill it out, and click complete order to be done! The exception to this is of course when you use a 3rd party...

We've been working hard to make DPD easier to use and understand. We've recently updated our admin to a new, more logical layout with option consolidation and organization, and we're adding new support tools to guide you along the way. On-Page Guides and Tours We've started adding on-page guides and tours to explain how to find things, what each item on the page does, and to help people accomplish common tasks we regularly get support questions about. To open the on-page guides, click the little flag icon in the bottom right corner of the page: A menu will open with the guides and tutorials available for that module: These guides and tours appear right on the DPD page, highlighting fields and buttons and giving you extra information on what each thing does and how it's used: If you've decided I'm too boring and just want to bail out of a...

Now that our new admin is out the door and stable for everyone in this DPD update we're adding some features and tweaks requested by our vendors! Added Ability to Disable Sale Notifications for Free Checkouts You can now disable sale notifications for free checkouts by turning them off from the vendor profile. Basically, you can get no notifications, notifications for free and paid checkouts, or just notifications for paid checkouts. Sale Notifications ON + Free notifications OFF = only paid notifications To get to the profile go to the top right corner of the screen in DPD and select vendor profile from the menu. Added Product Update Emails for Tangibles Some vendors used product update emails to communicate with buyers about tangible item pre-orders, production updates, etc. so we made them available for that product type. Just like every other product type, you can send a product update from...

We've received feedback from many vendors about the new admin and its been mostly positive, but a few have asked us for tweaks here and there to make their life easier. In this update we have another round of minor changes to make things easier for everyone! Made it easier to disable Integrations and Payment Methods Previously form validation (making sure all the fields were filled out correctly) required API keys, etc. filled out in integrations and payment methods even if you were just trying to disable them on your store. This wasn't ideal, for example if you wanted to remove your credentials from DPD, so we made it where you can save them them as disabled with blank fields. If the integration is enabled you still need to fill out the required fields to make the integration or payment method work (because why would we save an active integration...

We've had mostly positive feedback from vendors since launching the new admin earlier this week, but there have been a few bugs and a couple user interface issues we needed to address. We've been continuously releasing updates this week as things pop up, so here is a rollup of changes we've made: More Transparent Product Key Inventory A vendor wrote in and told us how important it was to be able to see available key inventory from the product list and suggested some changes to make his and all "key sellers" lives easier so we implemented them! For products that deliver product keys, we now display the available key number with a color coded icon for inventory status on the product list and product detail page: Red icon for no keys, yellow for less than 10 keys, and green for more than 10! Easier to Find "Send Free Download" button...

Last week we warned told people that we were releasing a totally redesigned admin and today we made good on our threat promise! After hours of annoying database updates and migrations and a bunch of boring stuff that nobody really cares about we're happy to share that the upgrade is complete and live! We thought about showing you a bunch of screenshots of the new admin, but you can just log in and see it for yourself! Instead, here are some tips to help you get acclimated to the new layout: New Admin Navigation Tips The new admin has a simplified main navigation and we've reduced the 25+ items down to logical "modules" for each section. All the modules follow the this same design pattern: ModulePrimary action button and secondary action menu on the module "index" page For example, to do anything with a product (create, edit, delete, get button...

In this update we've released a new out of stock message feature, an updated design for the affiliate mini-site that your affiliates see, and a few bug fixes and tweaks to existing features. Affiliate Mini-Site Redesign We've updated the affiliate mini-site to be more modern and on-brand with our current color scheme.   We also updated the icons, form styles, etc. to match our current DPD sales and admin. Custom Out-of-Stock Messages When vendors use the sale limit feature for limited edition products that have a fixed quantity to be sold or custom products that should only be sold once they can now enter a custom out of stock message that will be displayed when that product is "sold out."  This is useful for vendor using "only 100 copies will be sold!" strategies or those selling seats to an event or seminar and want to give a custom message other...