Topic

DPD Updates

DPD Update: Some Customer Requests!

Now that our new admin is out the door and stable for everyone in this DPD update we're adding some features and tweaks requested by our vendors! Added Ability to Disable Sale Notifications for Free Checkouts You can now disable sale notifications for free checkouts by turning them off from the vendor profile. Basically, you can get no notifications, notifications for free and paid checkouts, or just notifications for paid checkouts. Sale Notifications ON + Free notifications OFF = only paid notifications To get to the profile go to the top right corner of the screen in DPD and select vendor profile from the menu. Added Product Update Emails for Tangibles Some vendors used product update emails to communicate with buyers about tangible item pre-orders, production updates, etc. so we made them available for that product type. Just like every other product type, you can send a product update from...

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More New Admin Updates based on Vendor Feedback!

We've received feedback from many vendors about the new admin and its been mostly positive, but a few have asked us for tweaks here and there to make their life easier. In this update we have another round of minor changes to make things easier for everyone! Made it easier to disable Integrations and Payment Methods Previously form validation (making sure all the fields were filled out correctly) required API keys, etc. filled out in integrations and payment methods even if you were just trying to disable them on your store. This wasn't ideal, for example if you wanted to remove your credentials from DPD, so we made it where you can save them them as disabled with blank fields. If the integration is enabled you still need to fill out the required fields to make the integration or payment method work (because why would we save an active integration...

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New Admin Updates Based On Vendor Feedback

We've had mostly positive feedback from vendors since launching the new admin earlier this week, but there have been a few bugs and a couple user interface issues we needed to address. We've been continuously releasing updates this week as things pop up, so here is a rollup of changes we've made: More Transparent Product Key Inventory A vendor wrote in and told us how important it was to be able to see available key inventory from the product list and suggested some changes to make his and all "key sellers" lives easier so we implemented them! For products that deliver product keys, we now display the available key number with a color coded icon for inventory status on the product list and product detail page: Red icon for no keys, yellow for less than 10 keys, and green for more than 10! Easier to Find "Send Free Download" button...

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New Year, New Admin

Last week we warned told people that we were releasing a totally redesigned admin and today we made good on our threat promise! After hours of annoying database updates and migrations and a bunch of boring stuff that nobody really cares about we're happy to share that the upgrade is complete and live! We thought about showing you a bunch of screenshots of the new admin, but you can just log in and see it for yourself! Instead, here are some tips to help you get acclimated to the new layout: New Admin Navigation Tips The new admin has a simplified main navigation and we've reduced the 25+ items down to logical "modules" for each section. All the modules follow the this same design pattern: ModulePrimary action button and secondary action menu on the module "index" page For example, to do anything with a product (create, edit, delete, get button...

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DPD Update: Affiliate Site Update, Custom Out-Of-Stock Messages, Better Logging, and More

In this update we've released a new out of stock message feature, an updated design for the affiliate mini-site that your affiliates see, and a few bug fixes and tweaks to existing features. Affiliate Mini-Site Redesign We've updated the affiliate mini-site to be more modern and on-brand with our current color scheme.   We also updated the icons, form styles, etc. to match our current DPD sales and admin. Custom Out-of-Stock Messages When vendors use the sale limit feature for limited edition products that have a fixed quantity to be sold or custom products that should only be sold once they can now enter a custom out of stock message that will be displayed when that product is "sold out."  This is useful for vendor using "only 100 copies will be sold!" strategies or those selling seats to an event or seminar and want to give a custom message other...

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Certificate Update and a Storm's a-comin!

Just a quick note to let you know about two important issues- Certificate Update Google Chrome has deprecated  trust in the Symantec certificate authority.  Because of this, we've updated our SSL certificates to prevent errors showing to Chrome users. You don't have to do anything here- it's already done.  A few vendors have written in about it and we just wanted to let everyone know that we've handled it and it will not be an issue with DPD service. Hurricane Florence DPD has offices in North Carolina and Georgia on the US east coast.   As you probably know from the news, a significant hurricane is about to plow in to the east coast, and extreme weather is expected across the region with high amounts of rainfall, flooding, and sustained high winds. First of all-  DPD and your stores and products are safe.  DPD uses redundant cloud based and physical servers in...

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New Feature: Installment Payments for Products

Today we've added the ability to create installment payment price points for your products in DPD.    This lets you do things like "3 easy payments of $29.99" or similar when selling your products. Some Conditions to using Installment Payments: Currently, installment payments are supported using PayPal Express Checkout and Stripe. Installment payments are an optional price point on products and can be added to any existing or new product with a fixed price.  All products in DPD must be created with a fixed price first. Installment Payments can only be used with buy now buttons as processors don't support mixing installment and non-installment items in a multi-item checkout. Creating Installment Payment Price Points You add an installment price point like any other price point in DPD by going to the product detail page.   We have detailed instructions with screenshots in our KB article on creating installment payments with...

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The All-New DPD Cart Plugin for Wordpress

This week we've released the all-new DPD Cart plugin for Wordpress.  The DPD Cart Plugin 2.0 is available for automatic installation in the Wordpress plugin directory and adds the following features to your Wordpress site:  Adds the required DPD javascript to the blog header to power the Lightbox cart (optional) and product widgets. Adds a button to post and page visual editors to insert DPD buttons in your content. Adds a store page and individual product pages to your Wordpress site.   Installation instructions are provided in the Wordpress Plugin Directory so we won't repeat them here, but here are some important notes: Setup, Product and Price Point Visibility Once you enter your API Username and Key from your DPD Profile Page and save it the plugin will pull your list of stores from your DPD account.   You can select any store to use with your Wordpress site.  ...

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Added Cross-Sales and various bug fixes.

Woo, a non-GDPR post! This week we released a Cross-Sell feature for products in DPD. This feature lets you offer an additional product to buyers when the add an item to the cart. Up-Sell: Replace the item they added to the cart with another item Cross-Sell: (new!) Add an item in addition to the item they added to the cart. Examples of cross-sells you might use: "Want to add this installation service for $X with the purchase of this script?" "Want to add the audio version of the book when you buy the PDF?" "Want to add these batteries when buying this battery operated toy?" Cross-sells are configured per-product just like up-sells are. You can specify the price point used, so you can use the feature to offer a special one-time discount when adding a product to the cart. For example, the regular price might be $24.95 but you can...

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