Topic

Feature Spotlight

New Zapier Support Connects DPD to 500+ Apps and Services

We're happy to announce our new beta app for Zapier that allows you to pass your DPD sales data to the 500+ apps that Zapier supports. Zapier is a 3rd party service that serves as a "middleman" and connects web apps using an easy point and click interface. Zapier has both free and paid plans based on the number of integrations you set up and the frequency that they're checked for updates. Because this is a new app and in beta you'll need to follow the link below to add the DPD app to your Zapier account: Add DPD App to Zapier What can you do with Zapier and DPD? Zapier supports over 500 popular CRM, Accounting, communication, and task management tools. You can pass your customer and sales data to any one of these apps using an easy point and click interface, harnessing the power of the DPD API...

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DPD Update: Redirect Products, Performance Improvements

This update contains a new feature, minor bug fixes, and several performance improvements designed to speed up the DPD admin, widget performance, and the DPD cart. Redirect Products DPD now has a new "Redirect to Web Site" purchase action you can apply to digital products. This purchase action will automatically redirect the buyer to an external page of your choosing upon completed purchase. The DPD delivery page loads for a fraction of a second to allow 3rd party tracking scripts to run (like Google Analytics) and then redirects. For an example of how this new purchase action works you can try the test item below: BUY REDIRECT PRODUCT Use test card number 4242 4242 4242 4242, any CVV, and any expiration date in the future to test. Because DPD checkouts can contain more than one product and each product can have more than one purchase action there are some conditions...

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New Features: Product Upsell Feature and Store Policies

Product Upsells Today we released our new product upsell feature. This feature lets you configure an upsell product to be offered when one of your products is added to the DPD cart or during instant checkout. This encourages your customers to spend more and increase your cart totals! For each product in DPD you can configure the following: 1. The Upsell Product to be offered from your currently available products. 2. The Upsell Message to be displayed, such as "Upgrade to the Deluxe version for $3 more!" You can view a demo of the new Product Upsell Feature on our product demo page. Store Policy Support DPD now supports store policies to be displayed in the footer of every page of your DPD hosted cart and checkout. This is for compliance with some processors and merchant account providers and to better protect vendors. Once configured from the Policies menu item...

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Upcoming Change: Improving Download Controls and Self Service Activation

We're putting the finishing touches on a massive service improvement to DPD that will completely change the way we authorize and deliver product files. We understand that many people are resistant to change, but the advantages of the new system we're prepping for release are overwhelmingly positive for both the vendor and consumer and we're excited to start this series of posts explaining the new system. How DPD Works Now: Time and Attempt Based System DPD currently lets the vendor set two options that controls how buyers can download their products- Time Limit and Attempt Limit. This is basically how every other service works too. Time Limit: How long the download links should remain active. This can be set as anything from 24 hours to unlimited. Attempt Limit: How many download attempts (clicks of the download button) that can take place before it is deactivated. Once either of these limits...

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PayPal Policy Update: Added Purchase Protection for Intangible Goods and How it Affects You

Last night PayPal notified of a policy update, effective July 1, 2015, that included a number of changes to their User Agreement, Acceptable Use Policy, and Privacy Policy. Intangible Items Added To Buyer Purchase Protection The most important change to sellers of intangible items such as games, software, ebooks, music, or audio files is that they are now extending Purchase Protection to buyers of intangible goods. Section 13.3 We are increasing the scope of PayPal Purchase Protection to now include coverage for intangible items. More importantly, while they are extending Purchase Protection to buyers, they are not extending Seller Protection. Section 11.4 Although we are expanding PayPal Purchase Protection to buyers for intangible items, Seller Protection will not apply to intangible items. We are including a note in this section about this. In addition, we are adding a definition of Proof of Delivery for intangible or virtual items or services...

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Announcing DPD Subscription Areas and Drip Feed Content

This weekend we released support for subscription areas in DPD. Vendors can now create their own DPD hosted subscriber "mini-site" and sell recurring subscriptions for access to content. This massive update includes many new features enabling you to sell access to scheduled content, drip feed subscriptions, and paid podcasts. Based on the feedback and usage of our limited private beta of subscription stores we have modernized the subscriber area, added numerous features such as search, archives, better subscriber management, and an all new post interface, and changed the layout of content both in the admin and subscriber area for better readability. The Subscriber Area The all new subscriber area features a responsive design like our cart and checkout and layout optimized for readability and the way subscribers consume content. Subscriber Index The subscriber index is the first seen after subscribers log in. It has the first post in full, with...

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DPD Update: Send to Dropbox

In this week's update we have a new feature for customers- they can now send their downloads directly to their Dropbox account instead of downloading. This new option, which can be disabled on a per-store basis by the vendor under Store Preferences, adds a "Send to Dropbox" button for each downloadable file on the delivery page: Clicking the Send To Dropbox button will open a dialog that lets the customer log in to their Dropbox account and decide which folder the item should be placed in: Once the buyer tells Dropbox where to save the file thats it! Dropbox will copy the file directly from DPD to the buyer's Dropbox folder and sync with their desktop and devices. We think this will be great for all customers, letting them reliably download files even when they have a poor connection, but Vendors can disable the Send to Dropbox option on a...

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DPD Now Supports Groups in Mailchimp Lists

We're happy to announce that this morning we released another often requested feature- group support for Mailchimp integrations. As always, vendors can select which mailing list they want to send buyers from a store to. Now, you can also optionally specify group options for subscribers based on store or product. Store Group If you want to use the same mailing list across multiple stores, DPD now lets you put all purchases from a specific store into a Mailchimp group. By using a store group you'll be able to segment sending to your list shared across multiple stores by the store they purchased from. Product Groups We've also added the ability to assign a group to the purchase of specific products. This will allow you to laser focus your campaigns to a specific product or products purchased. Using Mailchimp Groups with DPD: 1. Set up your groups in Mailchimp. 2. Log...

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You can now integrate DPD with Drip Email Marketing

The fine folks at Drip, an email marketing automation company, have written integration instructions for DPD using our notification URL feature. Now without writing a line of code you can now trigger almost any action in Drip when someone makes a purchase through DPD. What makes Drip special? From Drip's website: Most email service providers (ESPs) are built to send email newsletters to a static list of subscribers. Drip can do this as well, but our main differentiation from traditional ESPs is our email automation. This makes it dead simple to move people into and out of multiple autoresponder sequences based on things they do: click certain links, open certain emails, express interest in a topic, etc… Drip is not focused solely on a specific phase of email sending such as marketing or customer retention. We have invested heavily to support the following five stages of email sending: marketing, lead...

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New Google Analytics: Universal Analytics Integration

Today we released a completely new Google Analytics: Universal Analytics integration for all-in-one tracking of your entire sales process and checkout flow with DPD. The new integration replaces the old Google Analytics eCommerce integration and manually placing code in the Tracking HTML field of your store preferences. The old Analytics Ecommerce integration should be disabled and all Analytics tracking code removed from the Tracking HTML field under store Preferences for accurate tracking results. The new Universal Analytics integration is available for all v2 stores in DPD under the Integrations menu. Note: Uses Universal Analytics This integration uses Universal Analytics using analytics.js, not the old "classic" analytics javascript. The new Universal Analytics updates faster, tracks better, and loads faster on your website. If you are using Classic analytics code on your website you must update your tracking code to use this new integration. New code is provided by the integration for...

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