DPD Updates

We're happy to announce that DPD is now integrated with ConvertKit, a powerful email marketing platform for bloggers, eBook marketing, and eLearning / courseware. ConvertKit has unique automation features to send series of drip emails based on powerful automation rules, as well as support for sending one-off broadcasts to subscribers on demand. They also have a series of pre-made automation blueprints with sample automation flows to get you started quickly. DPD will automatically send your store's customers to ConvertKit upon completion of checkout and tag the subscriber with your ConvertKit tag of choice. This lets you follow up on your sales with a series of marketing, training, or support information. Add The ConvertKit integration to your store: 1. Log in to DPD and go to Integrations in the left menu 2. Add the ConvertKit integration to your store 3. Log in to ConvertKit and go to your Account page. Copy...

Product Upsells Today we released our new product upsell feature. This feature lets you configure an upsell product to be offered when one of your products is added to the DPD cart or during instant checkout. This encourages your customers to spend more and increase your cart totals! For each product in DPD you can configure the following: 1. The Upsell Product to be offered from your currently available products. 2. The Upsell Message to be displayed, such as "Upgrade to the Deluxe version for $3 more!" You can view a demo of the new Product Upsell Feature on our product demo page. Store Policy Support DPD now supports store policies to be displayed in the footer of every page of your DPD hosted cart and checkout. This is for compliance with some processors and merchant account providers and to better protect vendors. Once configured from the Policies menu item...

About a million years ago in internet time we released the first version of the DPD cart. It was pretty awesome for the early 2000's, but the internet (and DPD!) have moved on. We've since released the v2 cart in 2011 and the v3 cart this year, which adds a whole slew of new features, responsiveness, and better customization. When we released these new versions we never forced anyone to upgrade. This lead us to having vendors using 3 different versions of DPD, some of which (v1 and v2) are barely supported anymore. It's a bit of a support and development nightmare. Automatic Version Upgrade! Well, today marks the end of the v1 cart for everyone. We loved you baby, but we've moved on with our lives. All active v1 carts have automatically been upgraded to the v3 cart. Vendors don't need to do anything but enjoy the more reliable,...

In this update we've added the ability to add multiple quantities of individual products to bundles. This will be great for selling volume licenses and product keys with a quantity discount. We also squashed a couple bugs related to the new Proof of Delivery page and Subscriber Areas. Bundles Support Multiple Quantities When adding items to bundle products vendors can now specify a quantity for each line item in the bundle. If a component product contains product keys and there are multiple quantities added, DPD will deliver that number of product keys. A possible use for this is selling bulk licenses at a discounted price without having to use coupons or hidden price points. You could create a key product for $10 and then create a bundle that contains 5x that key product for $45, for example. To add quantities to new or existing bundle products you simply need to...

Last night PayPal notified of a policy update, effective July 1, 2015, that included a number of changes to their User Agreement, Acceptable Use Policy, and Privacy Policy. Intangible Items Added To Buyer Purchase Protection The most important change to sellers of intangible items such as games, software, ebooks, music, or audio files is that they are now extending Purchase Protection to buyers of intangible goods. Section 13.3 We are increasing the scope of PayPal Purchase Protection to now include coverage for intangible items. More importantly, while they are extending Purchase Protection to buyers, they are not extending Seller Protection. Section 11.4 Although we are expanding PayPal Purchase Protection to buyers for intangible items, Seller Protection will not apply to intangible items. We are including a note in this section about this. In addition, we are adding a definition of Proof of Delivery for intangible or virtual items or services...

This weekend we released support for subscription areas in DPD. Vendors can now create their own DPD hosted subscriber "mini-site" and sell recurring subscriptions for access to content. This massive update includes many new features enabling you to sell access to scheduled content, drip feed subscriptions, and paid podcasts. Based on the feedback and usage of our limited private beta of subscription stores we have modernized the subscriber area, added numerous features such as search, archives, better subscriber management, and an all new post interface, and changed the layout of content both in the admin and subscriber area for better readability. The Subscriber Area The all new subscriber area features a responsive design like our cart and checkout and layout optimized for readability and the way subscribers consume content. Subscriber Index The subscriber index is the first seen after subscribers log in. It has the first post in full, with...

DPD now integrates with ActiveCampaign and passes customer info from your DPD store to the ActiveCampaign list of your choice when a purchase is made. Setup only takes a couple minutes and works through ActiveCampaign's API method for reliability and ease of use. Other (minor) Changes in this update: Fixed a sort order bug affecting the country list on older carts Moved subtotal above the discount in v3 carts Fixed formatting on user/support page. Added select-to-text input on billing state inputs

In this week's update we have a new feature for customers- they can now send their downloads directly to their Dropbox account instead of downloading. This new option, which can be disabled on a per-store basis by the vendor under Store Preferences, adds a "Send to Dropbox" button for each downloadable file on the delivery page: Clicking the Send To Dropbox button will open a dialog that lets the customer log in to their Dropbox account and decide which folder the item should be placed in: Once the buyer tells Dropbox where to save the file thats it! Dropbox will copy the file directly from DPD to the buyer's Dropbox folder and sync with their desktop and devices. We think this will be great for all customers, letting them reliably download files even when they have a poor connection, but Vendors can disable the Send to Dropbox option on a...

Expanded Support and Live Chat You may have noticed that a new guy has been responding to tickets lately. Several months ago we brought on Chase as a part time customer support rep to answer tickets daily, and today I'm happy to announce we've added him as a full-time member of the DPD team. I'm sure everyone will enjoy faster responses to their support tickets and more staff means more features for everyone! Speaking of more features, we've also added live chat support to the DPD Admin for all logged in vendors. When support is available the live chat tab will show "Chat with Us" and when nobody is available for live chat it will show "Submit Support Ticket." We also have the Knowledge-base available 24/7 that has answers to the most common questions. Updated AWeber Integration We've upgraded our AWeber integration to use the new API method to add...

This morning we released a major update to the DPD admin that brings it in line with our new branding that we're rolling out across the site. You'll notice a new, cleaner admin after you log in to DPD. Don't be alarmed! We didn't remove or move around any of the key pages so everything is where it used to be. Here are some of the key changes: New Header Design / User Menu Layout: We've changed the header to be cleaner and contain all user options, including switching to affiliate mode and logout, in the user menus. We also moved the store selection and "Add New Store" buttons to the top of the left navigation menu: New Grid and Table views for the product list: We realize there are a couple different categories of DPD users when it comes to number of products- ones with a handful and ones...